What are the responsibilities and job description for the Hub Technician position at Vermeer Southeast?
About Vermeer Southeast
Vermeer Southeast Sales & Service, Inc, founded in 1967 is a heavy equipment sales and services dealer with locations in Florida, Georgia, and Alabama. In 2018 VSE became a 100% employee-owned company.
About the role
Provides exceptional customer service in dealership through accurate inspections for defects and equipment diagnoses, and performs necessary services in the allotted time frame for each job.
What you'll do
- Communicate with customer courteously and professionally at all times.
- Build and maintain customer relationships.
- Introduce other products and services to customers. and repair of mechanical, hydro-static, hydraulic, electrical, and diesel systems.
- Inspect customer equipment by visual observations and current checklist
- Diagnoses and repairs equipment using current best practice.
- Records and documents the diagnosis, procedure and time to complete the repair.
- Take equipment through prescribed pre-delivery inspection process to ensure proper operation.
- Participate in factory service school, web conferences, training CDs and other media.
Qualifications
- 2 years technical training/certification or equivalent heavy equipment industry experience.
- Ability to read schematics and repair mechanical, hydro-static, hydraulic, electrical, and CAN/BUS systems.
- Sales experience desire.
- Must maintain a proper minimum set of tools to diagnose, disassemble, and reassemble components for most equipment repairs (specialty tools are provided).
- Basic oxy/acetylene cutting and welding skills.
Benefits offered
- Employee Stock Ownership Plan (ESOP) - Certified Employee-Owned
- Health insurance
- Dental and Vision plan
- Flexible Spending Accounts (FSA)
- Company Paid Telehealth Program - MediOrbis
- 401K Retirement Plan
- Paid Holidays & Vacation
- Others
We are a Drug Free Workplace and an Equal Opportunity Employer
