What are the responsibilities and job description for the Parts Associate position at Vermeer Southeast?
About Vermeer Southeast
Since 1967, Vermeer Southeast Sales & Service, Inc. has proudly served Alabama, Georgia, and Florida with equipment, parts, service, and solutions for the underground construction, wood waste recycling, landscaping and tree care industries. In 2018 VSE became a 100% employee-owned company.
About the role
Vermeer Southeast is currently seeking an individual to provide exceptional customer service in our Jacksonville, FL store through the selling of parts and available dealership services using applicable marketing / sales strategies. This role includes managing inventory, processing orders, and ensuring stock levels meet customer demand. The Parts Associate also helps with order fulfillment, returns, warranty issues, and maintaining a clean and organized parts department.
What you"ll do
- Interact with all contacts in a caring, professional, courteous and timely manner.
- Build and maintain customer relationships.
- Provide needed parts solutions to enhance customer equipment.
- Make quotes for price and availability to internal and external customers via fax, email, telephone and in person.
- Assist Parts Manager in analyzing existing inventory levels, customer demand and market share trends to maintain a profitable inventory balance.
- Assist with returns and warranty issues, including filing and tracking claims and ensuring proper credit is given to dealership.
- May assist with shipping / receiving and may load or unload equipment.
- Assist in stocking shelves, cabinets and displays.
- Adhere to department safety practices.
Qualifications
Benefits offered
We are a Drug Free Workplace and an Equal Opportunity Employer
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