What are the responsibilities and job description for the Service Support position at Vermeer Southeast?
About Vermeer Southeast
Vermeer Southeast Sales & Service, Inc, founded in 1967 is a heavy equipment sales and services dealer with locations in Florida, Georgia, and Alabama. In 2018 VSE became a 100% employee-owned company.
About the role
Vermeer Southeast is currently seeking an experienced Service Support to provide exceptional customer service in our Pensacola, FL dealership through basic assistance and support to service department.
What you'll do
- Is courteous and professional with customers at all times.
- Perform/assist with equipment pre-delivery and basic service.
- Assist service technicians when needed.
- Assist shipping and receiving when needed.
- Adheres to department safety practices.
- Keep service bays and driveways clear at all times.
- Keep grounds, yard, shop, and customer parking area clean, orderly, and secure.
- Clean equipment and vehicles.
- Unload and move equipment to appropriate areas
Qualifications
- Graduation from high school or GED equivalent.
- Previous Industry experience desired.
- Ability to understand, read and follow verbal and written instructions.
- Must be able to multi-task and be detailed orientated with demonstrated follow through and organizational skills.
- Demonstrated customer service skills.
- Must have a valid Driver’s License.
- Knowledge of machines and equipment.
- Working knowledge of the hazards and safety precautions common to equipment
Benefits offered
- Employee Stock Ownership Plan (ESOP) - Certified Employee-Owned
- Health insurance
- Dental and Vision plan
- Flexible Spending Accounts (FSA)
- Company Paid Telehealth Program - MediOrbis
- 401K Retirement Plan
- Paid Holidays & Vacation
- Others
We are a Drug Free Workplace and an Equal Opportunity Employer
