What are the responsibilities and job description for the Office Assistant position at Vermont Law School?
Job Title: Office Assistant
About the Role
The Office Assistant plays a crucial role in ensuring the smooth operation of the South Royalton Legal Clinic, Vermont Law and Graduate School's on-campus real client civil legal clinic.
Key Responsibilities
- Provides primary front desk coverage for the South Royalton Legal Clinic in conjunction with work-study students.
- Fields incoming telephone, in-person, and email inquiries from prospective clients in accordance with SRLC procedures; documents necessary information, triages, and refers inquiries as appropriate; and prepares and coordinates routine and case-related correspondence for attorneys, including filing electronically and through U.S. mail.
- Conducts basic initial screenings of potential clients.
- Maintains case file storage for files that have been closed for at least 7 years. Corresponds with former clients and implements file destruction policy.
- Assists the Office Manager with the organization and maintenance of library and library materials.
- Maintains and updates client files as needed.
- Conducts clerical tasks, such as sorting and sending mail.
- Maintains and tracks office supplies.
Requirements
- High school diploma required; Associate's Degree or higher preferred.
- Knowledge of office practices and procedures.
- Proficient in use of grammar, with editing experience a plus but not required.
- Ability to interact with others with patience, consideration, and discretion.
- Strong organizational skills.
- Ability to respond appropriately to pressures, deadlines, and changes in priorities and schedules.
- Computer competency with the following: Microsoft Office Suite and Outlook.
Additional Requirements
- Ability to prioritize multiple tasks and deadlines and reorganize under pressure.
- Ability to work independently and collaboratively within a team.
- Must be able to work legally within the United States without sponsorship.
- Ability to perform all essential functions of the job with or without basic accommodations.
