What are the responsibilities and job description for the Pool Attendant/Cashier - TCW position at Vernon Hills Park District?

Salary : $15.50 Hourly

Location : Turtle Creek Waterpark - 635 N. Aspen Drive - Vernon Hills, IL

Job Type : Seasonal

Job Number : VHPD00018

Department : SEASONAL TCW

Opening Date : 02 / 11 / 2025

Closing Date : 6 / 13 / 2025 5 : 00 PM Central

Summary

The Pool Attendant - Cashier is responsible for cash handling, customer service, and the supervision of the aquatic center slides and lazy river. The Turtle Creek Waterpark is open seven days a week from early June to late August. Pool attendants usually work 20-25 hours per week. Shifts will vary based on weather, day of week, time of day and availability of workers.

FLSA Status : Non-Exempt

Supervision

Immediate Supervisor : Pool Manager and / or Head Lifeguard

Qualifications

The Pool Attendant - Cashier must be at least 16 years of age. Applicants must demonstrate good swimming skills, demonstrate superior customer service skills and basic math skills.

Essential Job Functions

Supervises use of Park District slides, lazy river, and sprayground.
Assures that all riders meet the requirements to ride the slide.
Informs riders at the top of the slides of safety precautions.
Instructs slide riders when to begin their ride based on communication with lifeguard at the bottom of the slide.
Distributes inner tubes to patrons.
Keeps unused inner tubes stored in an orderly manner.
Answers questions from patrons about the aquatic center, slides and lazy river.
Enforces pool rules and maintains discipline.
Verifies residency status for all daily admissions.
Responsible for proper handling of cash, assigned bank and cash register operations.
Reports to work fifteen minutes before scheduled shift.
Handles all telephone calls in a courteous manner.
Takes and delivers messages for aquatic staff.
Knows all the aquatic center programs and activities and can inform the public of program times and activities on a daily basis.
Greets patrons, answers questions and maintains good public relations at all times by being helpful and pleasant.
Performs end of shift cash handling procedures and / or closing cash handling procedures as provided in the Cash Handling Procedures Manual.
Wears uniform while on duty
Allows only employees in the front office.
Assists with facility maintenance duties, including picking up trash, stacking chairs, and pulling weeds.
Performs the job safely and in compliance with District policies, procedures, work and safety rules and the employee manual.
Attends required trainings and meetings.
Performs other duties assigned.

SAFETY AND RISK MANAGEMENT

Maintains a working knowledge of all general agency and departmental-specific safety rules.

Uses material handling equipment or staff assistance when lifting and or moving objects 30 pounds or less.

Reports any work-related or patron injuries to supervisor promptly.

Attends required safety program and in-service education meetings.

Corrects unsafe conditions and / or reports them to supervisor.

PSYCHOLOGICAL CONSIDERATIONS

Must work closely with co-workers and the general public.

Experiences ongoing concerns for all safety and liability issues.

May have to work under stressful situations when dealing with people.

PHYSIOLOGICAL CONSIDERATIONS

Lifting is occasional, usually 30 pounds or less.

May need to respond to situations quickly and accurately.

ENVIRONMENTAL CONSIDERATIONS

Will be required to work during various weather conditions, including hot and cool temperatures.

COGNITIVE CONSIDERATIONS

1. Must be knowledgeable about aquatic center operations and constantly strive for improvement.

Must use good judgment at all times and be aware of immediate surroundings.

Must be able to respond to and handle upset patrons in a positive and appropriate manner.

Facility and Program Discounts

Family Aquatic Center -50% off resident rate

Fitness Membership - $20 per month - maximum 3 months

Programs operated on a contractual basis - discount of 10% off resident rates

Programs operated directly by the District - 10% off resident rates (employee responsible for full cost of program supplies)

Facility Rental - discount of 10% (reservation cannot be made more than 30 days prior to the rental date and the employee is responsible for the rental set-up and clean-up)

Are you at least 16 years old by May 26, 2025?

What does Customer Service mean to you?

Required Question

Salary : $16 - $20

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