What are the responsibilities and job description for the Healthcare Services Associate position at Vernon Memorial HealthCare?
About Our Organization
Vernon Memorial HealthCare is committed to delivering exceptional patient care and services. As a Patient Service Representative, you will play a vital role in helping us achieve our mission of delivering top-notch care to our patients.Job Description
This role involves working with patients, families, and healthcare professionals to provide excellent service and support. Your responsibilities will include responding to patient inquiries, resolving issues, and collaborating with healthcare teams to ensure seamless communication and coordination of patient services.Key Responsibilities
- Deliver exceptional customer service to patients and their families
- Respond to patient inquiries and resolve issues promptly and professionally
- Collaborate with healthcare teams to coordinate patient services
- Maintain accurate records and reports
Essential Skills and Qualifications
- Bachelor's degree in a related field or equivalent experience
- Superb communication and interpersonal skills
- Ability to thrive in a fast-paced environment
- Basic computer skills and proficiency in software applications
What We Offer
- An attractive compensation package
- Ongoing training and development opportunities
- A collaborative and supportive work environment
