What are the responsibilities and job description for the Patient Service Ambassador position at Vernon Memorial HealthCare?
About Vernon Memorial HealthCare
At Vernon Memorial HealthCare, we strive to provide high-quality patient care and services. As a Patient Service Representative, you will be part of a team that prioritizes patient satisfaction and well-being.Job Summary
This role is responsible for delivering exceptional customer service to patients, families, and healthcare professionals. You will work closely with various departments to ensure seamless communication and coordination of patient services.Key Responsibilities
- Provide empathetic and personalized support to patients and their families
- Respond to patient inquiries and resolve issues in a timely manner
- Collaborate with healthcare teams to coordinate patient services
- Maintain accurate records and reports
Requirements
- Bachelor's degree in a related field or equivalent experience
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic computer skills and proficiency in software applications
What We Offer
- A comprehensive benefits package
- Ongoing training and development opportunities
- A dynamic and supportive work environment
