What are the responsibilities and job description for the Veterinary Receptionist position at Vernon Woods Animal Hospital?
Department: Receptionists
Location: Atlanta, Georgia
Compensation: $16.00 - $18.00 / hour
Welcome to Vernon Woods Animal Hospital, located in the heart of Sandy Springs, Atlanta! We are a full-service veterinary hospital dedicated to providing exceptional care for pets, with services including wellness exams, dental care, spay/neuter, behavioral counseling, diagnostic testing, vaccinations, and much more. Our practice is proud to offer personalized care for dogs, cats, and small mammals.
At Vernon Woods Animal Hospital, we understand that every pet is a member of the family, and we take pride in giving our clients and their pets the attention and care they deserve.
We are seeking a friendly and organized Part-Time Veterinary Receptionist to join our team. The ideal candidate will have excellent customer service skills, a passion for animals, and the ability to multitask in a busy hospital environment. This is a part-time position offering approximately 20 hours a week (32 hours per pay period). The Veterinary Receptionist will be the first point of contact for our clients, helping to manage appointments, answer phone calls, and assist with general administrative tasks to ensure smooth operations.
Key Responsibilities
- Greet clients and their pets warmly upon arrival, providing exceptional customer service and creating a welcoming environment.
- Answer phones, schedule appointments, and manage client inquiries in a professional and timely manner.
- Verify and update client information and patient records in the hospital's management system.
- Process client transactions, including payments for services rendered.
- Assist with client education on veterinary services and products available at the practice.
- Coordinate between the veterinary team and clients to ensure that all medical needs and schedules are met.
- Provide support to the hospital staff as needed, including assisting with client check-in/check-out and preparing patient charts.
- Maintain a clean and organized front desk and waiting area.
- Support other administrative tasks as directed by the office manager or veterinary staff.
- Previous veterinary or hospital experience is highly preferred.
- Strong communication and interpersonal skills, with the ability to interact compassionately with both clients and pets.
- Ability to handle multiple tasks and remain organized in a fast-paced environment.
- Strong attention to detail and excellent customer service skills.
- Familiarity with veterinary terminology and basic medical procedures is a plus.
- Must be reliable, punctual, and capable of working independently.
- A positive attitude and a genuine passion for animal care and client service.
Vernon Woods Animal Hospital offers a dynamic and supportive work environment with opportunities for career growth:
Cultural Growth: Join a close-knit team of professionals who are passionate about animal care. We value collaboration, communication, and a positive work environment.
Growth Opportunities: There is potential for this part-time position to transition into a full-time role in the future based on business needs and performance.
Career Development: Opportunities to grow and develop within the veterinary field, including the potential to transition into other areas of the practice (e.g., management, veterinary technician, or customer service).
Veterinary Discounts: Enjoy discounts on veterinary services and products for your own pets.
Hands-On Experience: Work closely with experienced veterinary professionals and gain exposure to various aspects of veterinary care, including specialty services like oncology, radiology, and surgery.
Team-Oriented Environment: Be part of a team that values compassion, respect, and the importance of every role in providing excellent care for our patients.
Salary : $16 - $18
