What are the responsibilities and job description for the Account Advocate position at Vernovis?
Job Description:
We are seeking an On-site Customer Service Advocate to join our clients' contact center. The ideal candidate will be responsible for engaging with customers through various service channels, including phone calls, email, social media, and online chat. They must be able to answer customer inquiries related to bank products and services, remaining up-to-date on products, services, policies, and procedures.
