What are the responsibilities and job description for the Front Desk Coordinator position at Verona Dental Care?
Overview
">Verona Dental Care is seeking a highly motivated and organized individual to join our team as a Business Assistant. This role will be responsible for providing exceptional support to our front office staff, ensuring a seamless patient experience from arrival to departure.Key Responsibilities
">• Manage the flow of patients through the office, ensuring timely and efficient check-in and check-out processes• Maintain accurate and up-to-date patient records using Dentrix software
• Coordinate with providers and staff to ensure smooth transitions between appointments and procedures
• Provide exceptional customer service to patients, responding to their needs and concerns in a professional and courteous manner
• Collaborate with the team to identify areas for improvement and implement process changes to optimize office efficiency
What We Offer
">A competitive salary, comprehensive benefits package, and opportunities for growth and development in a dynamic and supportive work environment.Requirements
">• High school diploma or equivalent required; associate's or bachelor's degree preferred• At least one year of experience in a similar role or industry
• Excellent communication, organizational, and interpersonal skills
• Ability to work effectively in a fast-paced environment and prioritize multiple tasks simultaneously
Work Environment
">Our office is located in a convenient and easily accessible location, with ample parking and a welcoming atmosphere. We offer a collaborative and supportive work environment that values teamwork and mutual respect.