What are the responsibilities and job description for the Client Advisor position at Veronica de Piante?
COMPANY - VERONICA DE PIANTE
Veronica de Piante is an emerging luxury fashion boutique located on Madison Avenue, offering a curated collection of sophisticated, high-end apparel. We pride ourselves on delivering a personalized shopping experience, characterized by impeccable service and attention to detail, catering to a discerning clientele. As we continue to grow, we are looking to expand our team with passionate and customer-focused individuals who can contribute to the continued success of our brand.
ROLE – CLIENT ADVISOR
As a Client Advisor at Veronica de Piante, you will play a crucial role in providing a high-level shopping experience to our valued clients. You will be responsible for building and maintaining relationships with our clientele, offering expert style advice, and ensuring exceptional customer satisfaction. This role requires a deep understanding of luxury fashion, outstanding communication skills, and a passion for delivering unparalleled service. If you are enthusiastic about joining a growing startup in the luxury fashion space and have a passion for exceptional service, we encourage you to apply and be a part of building something special at Veronica de Piante.
Key Responsibilities:
- Offer personalized, one-on-one styling consultations, ensuring each client enjoys a tailored and memorable shopping experience.
- Build and nurture long-term relationships with clients to foster loyalty and repeat business.
- Stay up-to-date with the latest fashion trends, product knowledge, and brand offerings to assist clients effectively.
- Meet individual sales targets and actively contribute to the boutique’s overall performance.
- Maintain expert knowledge of the Veronica De Piante product line, including fabrics, styles, and design details.
- Provide exceptional after-sales service, ensuring follow-up on client purchases and addressing inquiries with professionalism.
- Assist with visual merchandising, ensuring displays reflect the brand’s aesthetic and are always organized.
- Collaborate closely with the sales team in this startup environment, ensuring efficiency and a supportive, harmonious atmosphere.
- Manage boutique operations such as opening and closing the store at appropriate times.
- Keep track of client preferences, upcoming events, and exclusive offers to provide personalized recommendations.
- Process transactions, handle inventory, and manage client records using store management systems.
Qualifications:
- Strong interpersonal and communication skills with an ability to engage and influence high-net-worth individuals.
- Passion for fashion with a deep understanding of luxury brands, trends, and craftsmanship.
- Excellent organizational skills and attention to detail.
- Ability to thrive in a fast-paced environment while delivering a high standard of customer service.
- A self-starter who is motivated to meet and exceed sales targets.
- Proficient with Shopify and basic computer applications.
Job Type: Full-time
Pay: $25.00 - $27.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Application Question(s):
- How comfortable are you working with a new brand that is still in the process of developing its structure and processes? Can you share examples of how you've adapted to similar situations in the past?
Ability to Commute:
- NY 10021, United States (Required)
Work Location: In person
Salary : $25 - $27