What are the responsibilities and job description for the Field Service Technician position at verramobility?
Who we are...
Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities, working with police departments and municipalities to install over 4,000 red-light, speed, and school bus stop arm safety cameras across North America. We are also creating smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations for over 8.5 million vehicles. And we are a leading provider of connected systems, processing nearly 165 million transactions each year across 50 individual tolling authorities.
Culture
Verra Mobility Corporation is a rapidly-growing, entrepreneurial company that operates with a people-first philosophy and approach. The company lives by its core values—Do What’s Right, Lead with Grace, Win Together, and Own It—in everything it does for its customers and team members. The company seeks to grow aggressively, both organically and through acquisition, to continue to be the undisputed market leader with these five core competencies: bias for action, customer focus, teamwork, drive for results, and commitment to excellence.
Position Overview:
We're seeking a Field Service Technician who will be part of a fast-paced, high-growth traffic enforcement technology department/company. You will install, wire, connect, calibrate, analyze, troubleshoot, and maintain automated traffic enforcement systems, field WAN networks, and surveillance equipment. You will also document, install, upgrade, or replace hardware and software systems as needed. You will be traveling independently to cities where you will work with subcontractors and engineering staff to install and maintain red light cameras and speed enforcement systems in the field.
Essential Responsibilities:
- Follow guides and perform scheduled Preventative Maintenance on company equipment
- Perform basic electrical work, wiring, and troubleshooting of electrical and data connectivity hookups for various mechanical and electronic equipment.
- Programming/configuring of red-light camera and speed enforcement systems
- Diagnose, troubleshoot, and repair various red-light camera and speed enforcement system issues.
- Must be able to prioritize, and comply with processes and quality checklists
- Maintain accurate records of equipment inventory, assignments, and report service data
- Must be able to organize, manage, and safeguard truck stock parts and tools.
Qualifications:
- Experience troubleshooting and repairing electronic components, 110-volt power and connectivity wiring, computer hardware, and data/video cabling preferred but will train.
- Proficient with the use of Microsoft Windows operating systems
- Good verbal and written communication skills
- Comfortable speaking with high-level city officials and being the face of the company
- Basic understanding of computer networking
- Ability to work independently (safely and responsibly), as well as in a team and with subcontractors
- Successful completion of the Nlets fingerprinting background assessment.
Must be 21 years of age, have a valid driver's license, be able to drive and operate a bucket truck, lift to 75 lbs., operate hand and power tools, handle regular exposure to outdoor elements
Verra Mobility Values
An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:
- Own It. We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
- Do What’s Right. We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
- Lead with Grace. We express humility and compassion, and we are authentic and candid. Our employees demonstrate self-awareness, care for others, instill trust, and communicate effectively.
- Win Together. We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.
With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. Verra Mobility Applicant Privacy Notice
Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
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