Assistant Manager Hawaii Ship Provisioning Pearl Harbor Hii

Position Purpose:

The Assistant Manager- Government Contracts, is responsible for ensuring the provision of services in accordance with the Statement of Work incorporated into the contract between VersAbility Resources and the US Government.

Primary Responsibilities

• Responsible for providing quality customer service and supporting the overall success of the contract
• Responsible for meeting AbilityOne requirements
• Responsible for operating equipment in a safe and efficient manner.  Responsible for using products and materials in a safe and efficient manner.
• Responsible for maintaining a Materials Safety Data Sheet binder with current information.  This information must be maintained in a central location and reviewed with employees.
• Responsible for ensuring all OSHA standards are met or exceeded 
• Responsible for providing a safe work environment, ensuring monthly safety meetings are conducted and producing appropriate safety communication both in writing and orally
• Responsible for maintaining an equipment maintenance log for each piece of equipment in the span of control
• Responsible for obtaining all appropriate supplies and equipment necessary to perform all duties
• Responsible for ensuring the functions are manned according to the posted schedule.  This responsibility includes finding a replacement for employees that call in sick (when necessary).
• Responsible for acting as the first point of contact for handling employee complaints, assisting employees with their assigned duties and monitoring breaks.  The Assistant Manager, Government Contracts must be able to assist employees with routine problems and must report a consistent pattern of performance issues to the Contract Manager or Director of Government Contracts.
• Responsible for ensuring employees perform their duties according to contract specifications. 
• Responsible for training employees in the safe, effective and efficient use of materials and equipment.  Training shall only be delegated to the leads in the Manager-Government Contracts’ absence or when more than one employee is hired at the same time.
• Responsible for documenting employee performance according to procedure.  Documentation includes case notes and annual performance evaluations.
• Responsible for completing and/or maintaining routine paperwork for each employee, such as payroll and vacation accrual.
• Responsible for promoting and maintaining positive lines of communication with various Government personnel while performing job duties.
• Responsible for adhering to all policies and procedures as set forth by VersAbility Resources and the U.S. Government
• Other duties and tasks as assigned

Qualifications/Skills & Knowledge Requirements

Education: High School Diploma or equivalent required, advanced degree preferred.

Experience:

• Three to five years supervisory experience required, in a commercial business preferred.
• Experience working with people with disabilities highly preferred

Skills Knowledge & Abilities:             

• Must have knowledge of the procedures involved in maintaining the operation as per government requirements delineated in the contract or the ability to obtain that knowledge within one month of employment
• Must be able to work with minimal error under the stress of time constraints to complete specific tasks
• Must be able to communicate effectively, both orally and in writing
• Must be able to read, write and speak English
• Must have a valid driver’s license
• May require the ability to obtain secret clearance

Environmental

• Work will be performed in a facility that will contain multiple people performing various tasks.  
• Work will be performed in a government facility.  As a result, the employee must be able to pass the background security check performed by the Government.
• Employees will be working in a facility that provides a service to military personnel and employs civil servant personnel.
• Periodically, work will be performed on Navy ships.  As a result, employees will be working in inclement weather, in high temperatures and on Navy piers.

Competencies:

To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position.

• Oral Communication: Ability to use tact and diplomacy to maintain harmonious relationships with customers and co-workers, in person and over the phone.
• Customer Focus: Knowing the (internal and external) customer business needs and acting; accordingly, anticipating customer needs, and giving high priority to customer satisfaction and customer service.
• Teamwork: Working as a productive member of a cohesive group toward a common goal and contributing to team development and effective team dynamics.
• Attention to Detail: Taking responsibility for a thorough and detailed method of working.
• Accountability: Accepting responsibility that results in anticipation/prevention of problem areas from actions, and problem solving inside and outside the department/organization.
• Collaboration: Develops cooperation and teamwork while participating in a group, working toward solutions which generally benefit all involved parties.
• Initiative: Does more than is required or expected in the job.  Goes beyond expectations in the assignment, task, or job description without being asked.
• Innovation: Applies original thinking in job responsibilities and to improve processes, methods, systems, or services.
• Professionalism:  Thinks carefully about the likely effects on others of one’s words, actions, appearance, and mode of behavior.
• Quality:  Produces results or provides service that meets or exceeds company standards.
• Reliability:  Demonstrates a high level of dependability in all aspects of the job.

Certifications:

VersAbility Resources is an Equal Employment Opportunity/Affirmative Action employer: EOE/M/F/Disability/Vet