What are the responsibilities and job description for the Assistant Store Manager position at Versace?
We are currently looking for a high calibre Assistant Store Manager (MBS) to our growing team in Singapore.
Business Development :
Analyze the business, propose action plans to reach qualitative and quantitative objectives, improve results, support key business strategies
Partner with the Retail Head to maximize sales and margin goals
Responsible for the sales and KPIs performance of the store
Partner with the Retail Head to prepare periodic reporting on competitors, product, potential opportunities
Analyze sell-through and liaise regularly with the different divisions on product availability and market trends to maximize productivity
Develop business strategies, set achievable goals and targets and implement incentives to help boost sales
Team Management :
Set personalized objectives for the year for every team member and follow-ups along the year to develop behavior, performance and capabilities
Create and foster a dynamic environment, motivate employees to maximize team spirit, promote teamwork and maintain harmonious staff relations
Set achievable goals and targets, and ensure the staff follows Company guidelines and is held accountable for achieving set goals
Attract, develop and lead a high-performance team through effective training, coaching and / or motivational activities
Motivate team to drive results through effective training, accountability and celebrating successes
Ensure the in-store follow-up after trainings delivered on the brand, products, operations and soft skills
Plan and conduct daily and weekly in-store briefings to motivate the team, set objectives and show how to reach them
Support with informative and inspiring participation the new staff onboarding experience
Assure staff is groomed, inviting, professional, and knowledgeable on product and related company information
Client Management :
Ensure superior customer service standards, through constant follow-up with the team, to deliver the brand experience
Be a brand ambassador and build relationships with clients. Be an example for the team by engaging in customer interactions
Encourage team members to focus on what they would like their clients to feel during a brand experience
Develop and expand customer base by capitalizing on high-profile clientele and sales
Maintain an active social relationship with clients and community by understanding the needs and changes of the market
CRM :
Monitor the team on managing their customer database, ensure they take actions to maintain long-term relationships with customers and maximize sales opportunity
Implement and manage the boutique's community outreach program to maintain active social relationships with clients
Support the organization of in-store & promotional events, liaising with merchandising & marketing team
Store Management and Operations :
Ensure the stock and the backroom are effectively managed and operational duties are met (Goods receiving, transferring, stock take, stock arrangement, reporting etc.)
Assures optimum shrinkage results are met by enforcing security measures and maintaining consistent accuracy in inventory levels
Ensure store presentation and visual merchandising standards are maintained according to company directives and participate in VM set-up
Demonstrate operational excellence in all store processes including managing and balancing all related budgetary expenses
Remain in compliance with operational and company policies and procedures
YOU'LL NEED TO HAVE :
3-5 years of experience in luxury retail management as a Store Manager
Full understanding of specialty retail, including business development, visual merchandising and store operations
Computer skills to include operation of retail point of sale system, Word, Excel and email
Strong relationships skills and ability to maintain long-term with clients and understands the needs and changes of the market
Strong team management skills, with the potential to develop people personally and professionally
Confidence, organization skills, critical thinking and problem-solving skills
Exceptional verbal and written communication skills
Ability to thrive within a high-paced environment, multi-task with ease while maintaining a balance of daily responsibilities
A positive and constructive approach, sales focused with the ability to take ownership
YOU SHOULD BE :
Be an entrepreneur with the ability to drive results; adaptable, problem solver, strategic thinker
Be Well connected with a strong ability to engage
Possess elevated customer service skills; a true fashion expert with a passion for sales
Possess A positive, outgoing, high-energy personality able to thrive within a high-paced environment
Keep a pulse on the job market with advanced job matching technology.
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
What is the career path for a Assistant Store Manager?
Sign up to receive alerts about other jobs on the Assistant Store Manager career path by checking the boxes next to the positions that interest you.
