HR OPERATIONS SPECIALIST

-An Equal Opportunity Employer-

JOB TITLE: HR OPERATIONS SPECIALIST

LOCATION HUMAN RESOURCES/BANGOR

REPORTS TO: DIRECTOR, HUMAN RESOURCES

POSITION STATUS: EXEMPT, NON-BARGAINING UNIT

Be a part of the team that is transforming the power industry of northern and eastern Maine.

Versant Power is building on our 100-year history of delivering efficient, safe and reliable electricity service to customers in northern and eastern Maine. We never lose sight of safety, quality, integrity and innovation.

We are committed to our dedicated people, who inspire us every day to deliver something more powerful than power alone.

POSITION OVERVIEW:

Reporting to the Director, Human Resources, the HR Operations Specialist will manage and optimize day-to-day HR activities, focusing on supporting and improving our HRIS system (ADP) while collaborating across all aspects of HR. This role offers broad exposure to HR systems, data integrity, and process improvements. The HR Operations Specialist will play a key role in administering and optimizing HR systems, troubleshooting process issues, developing reports, and maintain compliance across HR functions.

ESSENTIAL FUNCTIONS:

• HR System Administration & Data Integrity: Maintain, update, and process all HRIS employee data, ensuring accuracy,integrity, and compliance. Perform routine audits and execute data queries to verify data integrity, troubleshoot system issues, and ensure processes align with HR needs.
• Process Improvement & Optimization: Identify and implement system and process improvements, collaborating with cross-functional teams (HR, IT, Payroll, Finance) to resolve challenges and streamline workflows.
• Reporting & Analytics: Develop and maintain reports, dashboards, and metrics using HRIS data to provide insights for HR leadership and decision-making.
• Collaboration with HR Teams: Work with HR teams to support compliance, assist with employee records, and contribute to annual workplans, ensuring system data is updated.
• Benefits Administration: Support the administration of employee benefits, including system management and coordination with Payroll. Act as a liaison for benefits-related HRIS functionality.
• Learning & Development: Manage the Learning Management System (LMS) and assist with developing training/job aids to improve system usage and employee training.
• Payroll Support: Collaborate with Payroll to ensure smooth payroll processes, including managing HRIS data for timekeeping and payroll reporting.
• Documentation & Compliance: Maintain and update employee personnel files, seniority lists, and other compliance records. Assist with HR compliance processes and regulatory reporting.
• Administrative Support: Administer the Tuition Reimbursement Policy, verify employment requests, and manage ad hoc HR administrative functions.

ADDITIONAL DUTIES AND RESPONSIBILITIES:

• May provide assistance to other departments.
• Performs other related duties as assigned including designated duties associated with System Restoration.

REQUIRED OR PREFERRED EDUCATION, CERTIFICATIONS, EXPERIENCE, KNOWLEDGE, SKILLS AND ABILITIES:

• Associate’s degree in Human Resources, Information Technology, Computer Science or related field required.
• Minimum 5 years of experience working in HR operations, office management, payroll, or a related field, with experience in HRIS systems (ADP, UKG, Paycom).
• Proficiency in Microsoft Office, particularly Excel for data management and reporting.
• Strong analytical skills and attention to detail.
• Experience with HRIS adminstartion and configuration.
• Comfortable with data importing/exporting and generating reports.
• Strong organizational skills and ability to work independently.
• Excellent communication skills (written and oral).
• Professionallist, confidentiality, and the ability to handle sensitive matters with integrity.
• Position requires a valid Maine driver’s license
• Systems experience: Knowledge of HRIS platforms, including data reporting and system optimization
• Collaboration: Ability to work cross-functionally with IT, Payroll, Benefits, and other HR teams.

PHYSICAL AND MENTAL JOB REQUIREMENTS:

• Position is primarily sedentary, some standing, walking, speaking, driving and writing is required.
• Position requires lifting up to 20 lbs.
• Position requires visual and mental concentration.
• Position requires extensive computer use.
• Versant Power is a tobacco free, drug free and fragrance-free workplace

RATE OF PAY:

Salary is commensurate with experience and qualifications.