Field Service Technician

Field Service Technician provides commissioning of Versatech automation equipment as well as scheduled or emergency maintenance.

Versatech engineers and manufactures innovative automation solutions for complex manufacturing challenges. We design, build and program all critical equipment at our Effingham, IL, and St. Louis, MO, facilities.

As equipment is installed at customer facilities, our Field Service Technicians perform commissioning and debugging on site. These same engineers provide routine and emergency maintenance to ensure systems maintain their reliability in production environments.

As a Field Service Technician, you'll work directly with the team that manufactured your customer's equipment - not a chain of vendors. You'll build expertise across multiple industries and applications while representing one of North America's most trusted automation partners.

RESPONSIBILITIES

• Respond to customer requests in a timely, professional manner.
• Provide maintenance of equipment both reactive and preventative.
• Provide phone support to customers as needed.
• Review electrical control schematics
• Assist with and perform final check of equipment layouts in preparation for installation
• Perform equipment commissioning in the field
• Perform peripheral equipment interfacing in the field (scales, printers, etc.)
• Develop and maintain installation and commissioning check-lists
• Provide feedback on project successes and challenges for ‘lessons learned’ action(s)

QUALIFICATIONS AND SKILLS

The Field Service Technician is often the primary representative of the company during what for the customer is usually a high stress situation. Because of that, these qualities and skills are critical:

• Solid interpersonal skills with a strong sense of customer service required
• Positive attitude - energetic, ambitious and hard working
• Self-motivated, requiring very little supervision
• Skilled in mechanical, electrical, pneumatic and PLC troubleshooting.
• Strong technical aptitude and extensive knowledge of equipment operation and maintenance.
• Strong knowledge of VFD and servo motion control applications, photocells, proximity switches, high and low voltage systems, 1 & 3 phase electrical circuit
• Strong knowledge of network startup – both ethernet and programmable controller
• Experience in industrial robotic and/or automation applications, particularly in the applications of material handling, manufacturing or packaging preferred

TRAVEL

• Travel: Up to 75% travel expected, including extended stays for start-ups. Out of town durations will vary with the locality of projects. Balance of work schedule will be at the PASCO-Versatech Effingham manufacturing facility.
• Occasional significant overtime as required for commissioning/start-up will be compensated with additional vacation days.

EDUCATION

• Associate/Bachelor's degree (Preferred)

REQUIREMENTS

• 2 years experience programming industrial automation equipment (Preferred)
• 3-5 years experience installing/commissioning industrial equipment (Preferred)
• Must have knowledge in PLCs, Ladder logic, Ethernet communications and Panel Builder. Allen Bradley, Mitsubishi, Omron preferred.
• Fanuc, Yaskawa, and/or Kawasaki robotics experience is a plus.

Job Type: Full-time

Pay: $28.00 - $32.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Overtime

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Effingham, IL 62401 (Required)

Ability to Relocate:

• Effingham, IL 62401: Relocate before starting work (Required)

Willingness to travel:

• 75% (Required)

Work Location: In person

Salary : $28 - $32