What are the responsibilities and job description for the Competitive Intelligence Analyst position at Versaterm?
The Company
Versaterm is a global public safety solutions company helping agencies transform how they serve their communities. Since 1977, we've been building an ecosystem of intuitive tools designed for public safety agencies, forensic labs, court systems, schools and other institutions. Through purposeful integrations and a selective growth strategy, we focus on improving workflows to help our customers achieve more efficient operations, better service and more just outcomes.
Our teams are driven by innovation, expertise and an unwavering commitment to customer success. As we continue to grow and expand our ecosystem, you'll have the opportunity to contribute to solutions that enhance community safety and transform the future of public safety technology. If you're passionate about making a meaningful difference, we'd love to hear from you.
The Role
The Competitive Intelligence Analyst will play a critical role in driving the organization's strategic decision-making by providing actionable insights into public safety software market trends, competitive dynamics, and industry opportunities. This role involves gathering, analyzing, and disseminating intelligence on competitors, customers, and market conditions to inform business strategy and support key stakeholders across the company.
The ideal candidate is highly analytical, detail-oriented, and skilled in synthesizing complex data into clear, compelling insights.
What You'll Do
Market and Competitive Research:
Versaterm is committed to building and supporting inclusion, diversity, and equity, and sustaining a barrier-free environment. Accommodations are available, on request, throughout all aspects of the selection process. These principles apply to the terms and conditions of employment at Versaterm. For detailed information on our accessibility policies, please contact info@versaterm.com.
Versaterm is a global public safety solutions company helping agencies transform how they serve their communities. Since 1977, we've been building an ecosystem of intuitive tools designed for public safety agencies, forensic labs, court systems, schools and other institutions. Through purposeful integrations and a selective growth strategy, we focus on improving workflows to help our customers achieve more efficient operations, better service and more just outcomes.
Our teams are driven by innovation, expertise and an unwavering commitment to customer success. As we continue to grow and expand our ecosystem, you'll have the opportunity to contribute to solutions that enhance community safety and transform the future of public safety technology. If you're passionate about making a meaningful difference, we'd love to hear from you.
The Role
The Competitive Intelligence Analyst will play a critical role in driving the organization's strategic decision-making by providing actionable insights into public safety software market trends, competitive dynamics, and industry opportunities. This role involves gathering, analyzing, and disseminating intelligence on competitors, customers, and market conditions to inform business strategy and support key stakeholders across the company.
The ideal candidate is highly analytical, detail-oriented, and skilled in synthesizing complex data into clear, compelling insights.
What You'll Do
Market and Competitive Research:
- Monitor and analyze competitors' strategies, product offerings, pricing, marketing campaigns, and business models.
- Identify and track industry trends, technological advancements, and regulatory changes impacting the market landscape.
- Conduct SWOT analyses to assess competitive threats and opportunities.
- Collect and consolidate data from multiple sources, including public filings, press releases, market research reports, customer feedback, trade shows, and social media.
- Leverage advanced tools and techniques to gather and process competitive intelligence (e.g., web scraping, data visualization tools).
- Translate data into actionable insights, reports, and presentations for senior leadership and cross-functional teams.
- Work closely with product, sales, marketing, and strategy teams to align competitive intelligence efforts with business priorities.
- Support go-to-market strategies by providing detailed competitor profiles, win/loss analysis, and industry benchmarks.
- Serve as a subject matter expert to educate internal teams on competitive dynamics and market positioning.
- Develop and maintain dashboards, reports, and knowledge repositories to ensure timely and efficient sharing of intelligence.
- Present findings and recommendations to leadership through concise, visually compelling deliverables.
- Track the effectiveness of intelligence-driven initiatives and refine processes based on feedback.
- Bachelor's degree in Business, Economics, Market Research, or a related field
- 2-3 years of experience in competitive intelligence, market research, strategy, or a related analytical role
- Strong analytical and research skills, with experience in both qualitative and quantitative methods
- Proficiency in competitive intelligence tools and data visualization platforms (e.g., Tableau, Power BI)
- Ability to distill complex data into clear, actionable insights and communicate them effectively
- Solid understanding of industry-specific dynamics, customer behavior, and market economics
- Excellent organizational skills and attention to detail, with the ability to manage multiple priorities in a fast-paced environment
- Highly curious and motivated to uncover insights that drive business impact
- Strong interpersonal skills and the ability to collaborate across teams and functions
- Proactive problem-solver with a passion for continuous learning and improvement
Versaterm is committed to building and supporting inclusion, diversity, and equity, and sustaining a barrier-free environment. Accommodations are available, on request, throughout all aspects of the selection process. These principles apply to the terms and conditions of employment at Versaterm. For detailed information on our accessibility policies, please contact info@versaterm.com.
