What are the responsibilities and job description for the Hiring Specialist position at Verstela?
At Verstela, we don't just fill jobs—we create success stories for the talent, clients and communities we serve.
Our guiding principle is simple: we are successful when we help others become successful.
Year after year, we're named to ClearlyRated's Best of Staffing list, a testament to our ongoing commitment to service excellence and customer satisfaction.
Position Overview: In this role, you'll be helping to manage high-volume accounts, as well as fulfilling client orders and problem-solving. At Verstela, we're looking for someone who can balance urgency with quality, communicate with clarity and confidence, and handle the fast-paced world of staffing. While effective email communication is important, you'll spend a significant portion of your day on the phone, building strong relationships with both clients and candidates.
Previous experience in a team lead or similar role will help you be successful, as this role does include a lot of communication, including having difficult conversations and being able to deliver tough news with kindness and empathy.
You will:
- Manage high-volume accounts and ensure client needs are met with speed and accuracy.
- Interview and onboard candidates—you'll be speaking with a lot of people, so being direct and efficient is key.
- Select the right candidates for the right roles based on skills, work ethic, and fit.
- Handle reference and background checks with precision.
- Problem-solve on the fly—this job requires critical thinking and the ability to navigate tough conversations professionally.
What We Offer:
- Comprehensive Training: No recruiting experience? No problem! We provide thorough training to ensure you have all the tools you need to succeed.
- Growth Opportunities: Regular check-ins with your manager and a supportive team environment.
- Steady Schedule: Enjoy a stable Monday to Friday, 8am to 5pm schedule.
- Performance-Based Culture – Your results matter here. If you're sharp, proactive, and solutions-focused, you'll thrive.
- Additional Perks: Paid time off, office snacks, birthdays off, and paid community service time.
You have:
- 1 years of supervisory (lead) experience in customer service or sales – retail leadership experience translates well
- Professional and direct communication skills—you don't beat around the bush, but you do it with tact.
- Confidence on the phone – You're comfortable initiating conversations and keeping them productive, not just relying on emails.
- Strong problem-solving skills—this is not a passive, order-taking role.
- MS Office proficiency and can pick up new systems quickly.
- Reliable transportation for weekly client site visits.
Pay: $24.00-$29.00/hour monthly bonus
Location: Clackamas, OR
Benefits
- Medical, Dental Vision
- Life and Long-Term Disability Insurance
- Employee Wellness Program
- Pet Insurance
- Consumer Discount Program Membership
- 401(K) Retirement Plan with Employer Match
- 8 Paid Holidays
- 15 days of Paid Time Off (PTO) the first year
- 3 days of Paid Community Service Time (CTO)
- 3 weeks of Paid Parental Leave, plus PTO match of up to 3 weeks
Want to Take the Next Step?
If you're passionate about making a difference and want to be part of an organization that's consistently in the top 2% of staffing companies nationwide, we invite you to join us on our mission of creating success stories daily.
Salary : $24 - $29
