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Accounting - Customer Service

Vert Environmental @ San Diego
San Diego, CA Full Time
POSTED ON 1/22/2025
AVAILABLE BEFORE 4/1/2025

Description

Vert is seeking an Accounts Receivable with customer service experience in San Diego. We can train the right candidate in Quickbooks and all of the other computer programs we use. The Accounts Receivable serves as a conduit to identify issues such as payment disputes and summarize information so that the issues can be resolved. Serves as an escalation point for the team as well as internal and external customers. Someone who is an effective communicator is essential for this job. This is an on-site position with upside growth opportunities. If you have the experience and want to work with a growing company, apply now!

Responsibilities

  • Ensure timely and accurate posting and reconciliation of revenue collection
  • Actively perform and monitor the progress of collection communications to clients and insurance on past-due invoices
  • Lead, coach and advise the team members of the Accounts Receivable staff according to objectives led by the Accounting Supervisor and Manager
  • Help assist the team in supporting management through the provision of timely and accurate reporting on payment data, client account status information, Receivables Trends, and Key Performance Indicators
  • Conduct period transactional and procedural audits to ensure minimal risk and maximum efficiency
  • Assist with designing and developing company Receivables Aging standards : assisting with the implementation of procedures to meet and exceed standard target ranges
  • Interface with Account and Billing personnel to assist with client issues and communicate decisions
  • Develop and maintain working relationships with clients and other departments
  • Make recommendations to improve the quality and effectiveness of invoicing and collection procedures
  • Initiate process improvement and quality reviews to simplify and improve productivity
  • Assist with developing process improvements such as escalation tiers, automation procedures, and review standards and performance management
  • Develop and maintain a comprehensive understanding of all transactions impacting the A / R aging
  • Ensure that all processes within the Accounts Receivable Department are in compliance with the department and company code of ethics and meet management expectations for effective internal business controls
  • Perform other duties or special projects as assigned

Qualifications

  • Quickbooks experience preferred
  • 4-year college degree preferred
  • Minimum 3 years of relevant accounts receivable and general accounting experience
  • Strong financial and accounting background supporting multiple locations
  • Quickbooks experience and competency
  • Proven ability to work cooperatively as a member of a team, coordinate efforts, and collaborate with a variety of individuals
  • Excellent organizational skills to establish priorities, work in a team context, and manage multiple activities to meet department, company, and system-wide deadlines
  • Proven ability to exercise discretion and judgment in dealing with confidential and sensitive matters
  • Proven ability to deliver engaging, informative, well-organized presentations
  • Must have strong communication skills (verbal, written, and non-verbal)
  • Proficient in relevant computer applications
  • Intermediate to advanced experience working with Excel / Word / Outlook
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