Director of Operational Excellence

Be the one who makes a difference!

At Vertex Education we are a team of high achievers, courageous leaders, and passionate believers in changing lives through education. As a purpose-led education services provider, our mission is destined to benefit many and yet it starts with just one person inspired to work together with us to make a memorable and meaningful difference for our clients, schools, students, and communities. Be the one who makes a difference—with us.

Position Overview:

At Vertex Education, our mission is to change lives through education—and as the Director of Operational Excellence, you’ll make that mission a reality by fueling innovation, eliminating barriers, and creating sustainable processes. No education-sector experience is required; we believe a passion for driving transformation and a commitment to continuous improvement are what truly matter.

Essential Functions:

Embedding a Culture of Continuous Improvement

• Champion CI Methodologies: Promote Lean, Six Sigma, and other improvement frameworks through hands-on coaching, mentorship, and advocacy.
• Develop Training Programs: Design and lead training sessions that equip employees with practical tools and methodologies.
• Foster Organizational Buy-In: Collaborate with stakeholders to embed a culture of continuous improvement into daily routines and strategic objectives.
• Mentor Future Leaders: Oversee a team of Operations Leadership Fellows, ensuring they effectively drive improvement initiatives.

Strategy Integration & Alignment

• Translate Goals into Initiatives: Convert high-level organizational objectives into targeted improvement projects with clear KPIs.
• Align with Leadership: Partner with senior leaders to prioritize and sequence CI work that supports broader strategic plans.
• Ensure Long-Term Adoption: Integrate continuous improvement principles into key decision-making processes rather than relying on one-off projects.
• Cross-Functional Coordination: Work across teams and departments to ensure projects remain aligned and deliver maximum organizational impact.

High-Impact Projects

• Lead High-Impact Projects: Oversee enterprise-wide efforts to streamline processes, reduce inefficiencies, and enhance service delivery.
• Root Cause Analysis: Leverage Lean Six Sigma techniques and other problem-solving methodologies to identify and eliminate core issues.
• Facilitate Collaborative Events: Conduct Kaizen sessions, process mapping, and workshops to accelerate improvement and stakeholder engagement.
• Sustain Improvements: Implement governance structures (e.g., control plans, regular monitoring) to ensure processes remain effective over time.

Data-Driven Performance Management

• Define & Refine KPIs: Establish metrics illuminating performance gaps and uncover new improvement opportunities.
• Leverage Business Intelligence: Partner with data teams to build dashboards and reports that inform decision-making at all levels.
• Analysis: Track trends and performance data to proactively address bottlenecks and optimize workflows.
• Benchmark & Innovate: Employ advanced analytics and external benchmarks to keep continuous improvement efforts on the cutting edge.

Required Qualifications:

Education:

• Bachelor’s degree in Operations Management, Industrial Engineering, or a related field.

Experience:

• 5 years of experience in continuous improvement, process optimization, or operational excellence.
• 3 years of experience in a leadership role, managing teams and driving organization-wide CI initiatives.
• Proven track record of successfully implementing Lean, Six Sigma, or other CI methodologies at scale.
• Experience leading cross-functional teams and managing enterprise-level projects.

Certifications:

• Lean Six Sigma Black Belt or equivalent CI certification

Be excited to be a part of our team and grow your career with us!​

Be the one who enables us to positively impact over 107,000 students across multiple states while driving our growth forward so we can enrich even more lives. Be the one who helps us achieve excellence for over 100 schools that we support with academics, finance, technology, human resources, communications, marketing, facilities, construction, and food services. Be the one who is a diverse thinker, a team player, a smart risk taker, an innovator, and a difference maker by encouraging others to climb higher and reach farther to further education.

• Be yourself surrounded by wonderful people who care about you, value your unique skills, and lift you up.
• Be supported in your work by caring leaders and team members who want you to succeed.
• Be empowered to make a difference and climb higher and reach farther to change lives through education.
• Be well in all aspects of your life from your physical, mental, and emotional wellbeing to your finances.
• Enjoy industry-leading pay, rewards, referral bonuses, with unlimited flexible paid time-off for performance.
• Be able to care for your health and your family with comprehensive medical, dental and vision benefits and invest in your future with 401(k) plans with a 6% employer match on your contributions.
• Enhance your growth and development with mentoring and money to take training classes.
• Thrive in a welcoming, supportive, and inclusive environment where we treat others with fairness and respect, celebrate diversity, and elevate equality and inclusion as an equal opportunity employer.

Be the one who makes a difference!

With an innovative mind, a hungry heart, and engaging spirit you can change lives through education. Be a part of Vertex Education and let’s make a difference together. Apply Today!