What are the responsibilities and job description for the General Manager position at Vertex Service Partners LLC?
Job Description
Job Description
Vertex Service Partners
General Manager
JP Carroll
Vertex Service Partners is a company focused on acquiring and growing residential home improvement services companies in the United States, with a focus on roofing & other exterior services. Vertex is backed by Alpine Investors, a top-decile private equity fund with a long history of successful investments in similar industries. Vertex will be an investment out of Alpine’s 9th fund, which will have ~$4.0 billion of committed capital. This is an opportunity to be a General Manager at one of Vertex’s partner brands, JP Carroll.
The General Manager will oversee all aspects of a location’s day-to-day operations; the person is the ‘sunrise and sunset’ for the entire business. The individual will drive growth, performance metrics, create an amazing workplace culture and develop all staff and management, constantly striving to be a world-class operator and helping others to do the same.
Responsibilities :
- Full P&L ownership
- Driving 20% organic growth through hiring, training, motivating, and retaining A salespeople
- Build a culture of engaged individuals with total eNPS of 50
- Build a market leading brand through a maniacal focus on customer experience, reviews, and community engagement, achieving 4.8 / 5 avg rating on Google and customer NPS of 90
- Ensure financial reporting, software systems, and data is in line with Vertex expectations
- Manage to 45% Gross Margins
- Regularly communicate and collaborate with the following, but not limited to : Vertex executive leadership team, management teams at partner brands
Basic Qualifications :
Preferred Qualifications :
What you bring :
What You’ll Get :
This job description is intended to provide a general overview and expectations for this job opportunity. It is not a complete statement of duties, responsibilities, requirements or benefits