What are the responsibilities and job description for the Service Manager - Florida position at Vertical Roofing Co?
About Us:
Vertical Roofing provides reliable roofing solutions for homeowners and businesses in Colorado and Florida. From roof replacements to storm damage repairs, our certified professionals deliver fast, high-quality service using top materials and industry-leading warranties. We work with all insurance companies to make the process seamless, prioritizing your roof’s safety and durability.
POSITION SUMMARY
This position is primarily responsible for overseeing and managing the Repair and Service Department. The responsibilities of this department include but are not limited to the completion of all Internal Work Orders (IWO’s), Retail Repair Work Orders (RWO’s), Roof Maintenance Plan annual inspections and Service, small installation and other repairs not specified for new and existing clients. This position provides management, guidance, training and support for all members of this department and at times may require field and installation work and support of the Production Department. As the Repair and Service Manager you will also contribute to generating and driving new business into the department. You will support members of the Repair and Service Team, the Sales and Production Departments and the company on a whole by executing the following duties.
DUTIES AND RESPONSIBILITIES
Core duties and responsibilities include the following. Other duties may be assigned.
- Supports the Company by completing all tasks assigned in a time efficient and professional manner.
- Communicate effectively at all times with all involved parties both internal and external
- Represent Vertical in a professional and courteous manner at all times
- Demonstrate a proficiency and knowledge of all roofing systems both steep and low slope to include Asphalt Shingles, Tile, Stone Coated Steels, TPO, EPDM, PVC, Rolled Roofing, SBS etc.
- Provide Adequate Training and Oversight to team members so that they can complete repairs competently and without supervision
- When needed, assist in the transportation of Company assets. This includes but is not limited to construction materials, safety and construction equipment, ladders, tools, trailers, vehicles, etc.
- Manage scheduling and asset management to complete Internal work orders, Repair work orders and Roof Maintenance items in a timely manner.
- Complete accurate and fairly priced in-field and office bids for estimates for new repairs.
- Coordinates the scheduling of appointments with project managers and business owners.
- Maintain all vehicles, equipment, tools and work spaces in use for this position.
- Exhibit a high level of customer service and professionalism when dealing with any person associated with the company. This is to include property owners, other employees, city officials, crews, etc.
- Review project sites for workmanship completion and adherence to company installation expectations.
- Position may involve lifting of heavy items in excess of 100lbs, use of ladders and other equipment, working at height and other hazards typical of this role
- Other duties may be assigned.
Qualifications:
- Minimum 3 years service/repair/roofing experience
- Strong leadership ability
- Ability to create and maintain schedules / Work orders
- Excellent communication and adaptability skills
Job Type: Full-time
Pay: $65,000.00 - $70,000.00 per year
Schedule:
- 8 hour shift
- Monday to Friday
Shift:
- 8 hour shift
Work Days:
- Monday to Friday
Work Location: In person
Salary : $65,000 - $70,000
