What are the responsibilities and job description for the Tier 2 Technician position at Vertin Company?
Tier 2 Technician
Are you passionate about technology, problem-solving, and making a real impact? Digital Guru is looking for a Tier 2 Technician to join our Fergus Falls team! If you love troubleshooting, diagnosing, and maintaining hardware and software for customers while delivering top-notch IT support, this is the perfect role for you.
What You’ll Do:
- Install, configure, and maintain hardware and software to keep systems running smoothly
- Troubleshoot and repair hardware, software, and network issues
- Provide top-tier customer support as the go-to expert for tech solutions
- Ensure cybersecurity measures are in place to protect users
- Assist users with onboarding, training, and navigating new software
- Collaborate with a dynamic team and build strong relationships with clients
- Stay ahead of the curve with emerging technology trends
What You Bring:
- Proven IT troubleshooting experience
- Strong problem-solving and communication skills
- Ability to explain technical concepts to non-technical users
- Knowledge of networks, security, and hardware/software installation
- A proactive mindset and passion for tech innovation
Why Join Digital Guru?
- Competitive salary & benefits package
- Growth opportunities & continuous learning
- A collaborative, innovative, and fun work environment
- The chance to work on cutting-edge tech solutions
Ready to take your IT career to the next level? Apply today and become a part of the Digital Guru team!
