Hubspot Administrator

Position              :              Hubspot Administrator

Location              :             Remote – with potential office visits to Duluth, GA / Palm Beach, FL

Job Type             :             Full Time

Roles and Responsibilities

• Serve as a Hubspot system administrator for the enterprise-wide Hubspot applications and related environments with multiple business units, and cross-functional teams using the applications
• Manage everything to do with Hubspot including, but not limited to:
• User provisioning / Admin setting / User Permissions
• Security / Sandboxes / Environments
• Scaling and upgrading enterprise licensing & solutions
• Evaluate new releases of Hubspot to determine functionality requirements and provide detailed information regarding how changes will apply to all affected departments/users.
• Coordinate the evaluation, scope, and completion of requests for new functionality.
• Assist in training of new users and grow the Hubspot skill set across the organization.
• Build, test, debug, and manage complex deliverables business operations and integrations.
• Act as Hubspot technical lead and troubleshooter
• Point of contact for the third-party applications related to Hubspot, Salesforce, and related applications
• Primary liason between Hubspot technical support and Maxwell
• Advise leadership on Hubspot contract and products

Knowledge and Skills Required

• Excellent organizational and time management skills with strong history of successfully project completions
• Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests
• Positive interpersonal skills, including the ability to establish and maintain cooperative, courteous working relationships with others
• Ability to communicate effectively at all levels of the organization with excellent verbal/written skills
• Ability to assess the impact of new requirements on Hubspot and all upstream and downstream applications, systems, and processes
• Creative and analytical thinker with strong problem-solving skills and the ability to identify root cause and provide ideas for resolution
• Strong understanding of and ability to implement Hubspot (and marketing) best practices and functionality.
• Willing and able to train and assist teams on best practices
• Understanding of how to create reports within Hubspot and train others how to do the same
• Understanding of the integrations within and external to Hubspot and how to implement them

Experience Required

• Minimum 5 years of experience as a Hubspot administrator
• Experience with CRMs in an Admin role
• Knowledgeable in email marketing best practices and strategies including but not limited to:
• Spam prevention
• Re-engagement campaigns
• Email domain reputation
• Familiar with GDPR and other data privacy laws and requirements
• Experienced troubleshooter
• Knowledge / experience with Salesforce software

Experience Desired

• Knowledge / experience with Zapier software
• Experience with Wordpress
• DNS knowledge (useful for proper communication to map/validate with Hubspot, DKIM, etc)
• Enjoy working in a fast-paced, flexible, and collaborative environment
• Exhibit integrity and commitment in personal and professional life
• Exhibit a passion and commitment to personal and professional growth