What are the responsibilities and job description for the COE-ERS Marketing Operations Specialist - Columbus, OH position at Vertiv?
The ERS Marketing Operations Specialist is responsible for supporting a variety of marketing processes and operations for the ERS and HVM businesses to enable optimized outcomes. These marketing processes will include field lead program management, lead management and tracking, marketing and sales program analysis, customer satisfaction surveys, event execution support, market research, and other processes. This role is responsible for with the marketing director and working cross-functionally to coordinate and optimize these processes and operations.
The ideal candidate will have a strong understanding of data analysis, CRM, marketing disciplines, and process development . This role demonstrates a collaborative approach between sales, marketing, technical, legal, and finance and is designed for an entrepreneurial self-starter. The key responsibilities of this role include:
- Develop and manage the field lead process and program
- Develop, refine, and publish marketing dashboards for use in internal decision-making
- Manage and enhance (when applicable) the lead and prospect management process
- Assist the marketing team with industry event execution and logistics management
- Support the marketing asset development process and collateral material management
- Manage the marketing calendars for social media and campaign execution
- Work with Vertiv web team to update ERS and HVM website content
- Support the promotional and print webstores
- Create regular reporting cadence for specific program performance
- Adhere to all company policies, procedures and business ethics codes and ensure that they are communicated and implemented within the team.
- Perform other duties as assigned and applicable
| Education & Certifications: Please note minimum and preferred requirements for education. This includes degree, specializations and certifications. |
- Bachelor’s degree in Marketing, Marketing Analysis, Business Operations, or related field required
- Broad based understanding of marketing is essential.
- Knowledge of the electrical industry and its standards (NETA, IEEE, NFPA, etc.) is a plus.
- Experience with services marketing and/or product development
| Requirements: Please list all experience required to perform this job. You may note some requirements as preferred. |
- Proficient with Microsoft Office suite (ie. Excel, PowerPoint, Word, Outlook)
- Proficient with data visualization tools (ie PowerBI)
- Project management skills
- Strong written and presentation skills
- Digital marketing experience is a plus
- Experience with marketing automation tools (ie Pardot, Eloqua) a plus
- Experience with Google Analytics, Canva, Adobe Suite, Sharepoint is a plus
- Manage by Influence skills
- Based in Westerville, OH
The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.
OUR STRATEGIC PRIORITIES
- Customer Focus
- Operational Excellence
- High-Performance Culture
- Innovation
- Financial Strength
OUR BEHAVIORS
- Own It
- Act With Urgency
- Foster a Customer-First Mindset
- Think Big and Execute
- Lead by Example
- Drive Continuous Improvement
- Learn and Seek Out Development
At Vertiv, we’re on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $6.9 billion in revenue, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.
Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertivco.com. If you are interested in applying or learning more about this role, please visit the company’s career page located on Vertiv.com/Careers
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
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