What are the responsibilities and job description for the National Account Manager position at Vertiv?
POSITION SUMMARY
The National Account Manager is responsible for building, developing, and maintaining business relationships with named partner accounts and ensuring customer satisfaction. Develops sales and business opportunities, for short and long term goals as defined as part of the corporate strategy. Key contributor of the partner team responsible for selling and growing the sales of the Vertiv IT Solutions portfolio.
RESPONSIBILITIES
- Manage and expand relationships with key channel partners to drive Vertiv product sales.
- Develop and implement strategic partner plans that align with organizational objectives.
- Monitor partner performance, analyze sales data, and provide actionable insights to optimize outcomes.
- Collaborate with internal teams to develop and deliver partner training and support.
- Contribute to the development of partner policies, procedures, and programs.
- Act as a point of escalation for complex partner issues and work towards effective resolution.
- Mentor and provide guidance to less experienced colleagues within the partner organization.
QUALIFICATIONS
- Bachelor’s Degree required, or equivalent combination of education and experience.
- 4-8 years of experience in channel management, sales, or a related field.
- Comprehensive knowledge of channel sales strategies, partner management, and account planning.
- Proven track record of successfully managing channel partner relationships and driving revenue growth.
- Strong analytical skills with the ability to translate data into actionable insights.
- Excellent communication, negotiation, and presentation skills.
- Ability to work independently and lead initiatives with minimal supervision.
PHYSICAL & ENVIRONMENTAL DEMANDS
- Frequent driving.
TIME TRAVEL REQUIRED
- 50%
The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.
OUR STRATEGIC PRIORITIES
- Customer Focus
- Operational Excellence
- High-Performance Culture
- Innovation
- Financial Strength
OUR BEHAVIORS
- Own It
- Act With Urgency
- Foster a Customer-First Mindset
- Think Big and Execute
- Lead by Example
- Drive Continuous Improvement
- Learn and Seek Out Development
At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5 billion in sales, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.
Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertivco.com. If you are interested in applying or learning more about this role, please visit the company’s career page located on Vertiv.com/Careers
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
