Product Specialist (Software)

Job Summary

Vertiv is currently seeking a Product Specialist for the Software and Digital Solutions portfolio. The ideal candidate will demonstrate a good understanding of software and networking in the data center and edge markets and leverage their experience in delivering and supporting management solutions to the marketplace. This is a key emerging role within the organization, and the ideal candidate will work closely with our Offer Management team, as well as the Software sales and Support organizations to deliver solutions that solve real customer problems.

This position will be based onsite in Westerville, OH.

Responsibilities:

• Work with the Offer Managers to define and prioritize product features and requirements for our portfolio of software and management product solutions
• Understand user needs and integrate them into the product roadmap
• Collaborate with developers to ensure product features are accurately implemented
• Collaborate closely with cross-functional teams, including engineering, services, product marketing, and sales.  Act as the first line of support for these teams in regards to product capabilities and messaging
• Work in partnership with the Offer Managers to help define aspects of commercialization plans, such as sales training, customer training resources and field competency for successful hand-off and backing of field teams
• Analyze data to validate product goals and work with the Offer Managers to adapt strategies accordingly
• Test and validate delivered product features based on user stories
• Conduct competitive research, including installing and configuring competitive solutions and generating competitive analysis

Requirements:

• Bachelor's Degree in Engineering, Business or related
• 2 to 4 years of experience in product management
• Software and networking competency a must
• Effective collaboration skills with software development, sales, and support teams
• Excellent communication skills, both written and verbal
• Preferred BSc degree in Computer Science, Engineering, or equivalent
• Experience with agile methodologies is a plus
• Preferred Qualifications:
  • 2-4 years related work experience in launching, supporting and marketing software solutions.
  • Experience with formal product development processes, with a track record of applying rigor to drive to commercial success.
  • Knowledge of the data center and/or edge infrastructure market.
  • Experience marketing to data center and IT professionals
  • Demonstrated effectiveness working in cross functional teams, both local and remote, with effective ability communicating product strategy, driving stakeholders to shared vision and goals
  • Excellent communication ability in written, verbal, and in live presentation settings
  • Ability to convey technical information at the appropriate level of detail depending on the context (g., published collateral, customer presentations, sales training material, senior management reviews)
  • Ability to travel approximately 20%, including international travel
  • Excellent organization and time management skills

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities. 

OUR CORE PRINCIPALS:  Safety.  Integrity.  Respect.  Teamwork.  Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

•  Customer Focus

•  Operational Excellence

•  High-Performance Culture

•  Innovation

•  Financial Strength

OUR BEHAVIORS

•  Own It

•  Act With Urgency

•  Foster a Customer-First Mindset

•  Think Big and Execute

•  Lead by Example

•  Drive Continuous Improvement

•  Learn and Seek Out Development

About Vertiv

Vertiv is a $6.9 billion global critical infrastructure and data center technology company.  We ensure customers’ vital applications run continuously by bringing together hardware, software, analytics and ongoing services.  Our portfolio includes power, cooling and IT infrastructure solutions and services that extends from the cloud to the edge of the network. Headquartered in Columbus, Ohio, USA, Vertiv employs around 20,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.      

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertiv.com.