What are the responsibilities and job description for the Product Specialist (Thermal) position at Vertiv?
Job Summary
The Product Specialist will support Product Managers and the leader for Large Thermal product offerings, especially offerings within the Americas region. The Product Specialist will work across the organization with key customers, sales teams, regional stake holders, and work with cross functional teams to execute on roadmaps through the New Product Development Stage Gate process. This role will focus on executing later stage gates in the Product Development Process such as the launch phases and maintaining existing offerings.
Responsibilities:
- Research market trends, demand drivers, customer needs, and the competitive landscape.
- Ensure all customer facing documentation and marketing collateral is available and accurate.
- Provide product offering information to Customers, Sales, Customer Service and Application Engineering.
- Prepare and deliver presentations, product demos, and other sales enablement tools.
- Develop and track metrics to measure post-launch sales performance of new offerings.
- Collaborate with Marketing teams to develop marketing programs for demand generation.
- Create sales facing order configuration forms.
- Mine data to help with product forecasting.
- Assist in championing resolution of offering issues (i.e., delivery, quality, inventory)
- Other duties and responsibilities as assigned.
Requirements:
- Bachelor’s Degree in Engineering; MBA a plus
- 1 years related experience preferred
- Knowledge of HVAC equipment and technologies (preferred)
- Project management skills to prioritize and drive internal offering projects to completion
- Detail oriented to provide accurate specifications and launch materials
- Effectively communicates technical information and complex ideas.
- Experience working with customers and field sales teams preferred
- Strong written/oral communication, especially in communicating customer needs.
- General interest of sales, marketing, operations, and financial disciplines preferred
About Vertiv
Vertiv is a $6.9 billion global critical infrastructure and data center technology company. We ensure customers’ vital applications run continuously by bringing together hardware, software, analytics and ongoing services. Our portfolio includes power, cooling and IT infrastructure solutions and services that extends from the cloud to the edge of the network. Headquartered in Columbus, Ohio, USA, Vertiv employs around 20,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertiv.com.
