Sr. Thermal Technical Sales Engineer

POSITION SUMMARY

The Sr. Thermal Technical Sales Engineer is responsible for supporting the GSA account teams with technical solutions, analysis and proposals for GSA and other key customer projects to enable Vertiv to become the basis of design and win Thermal solutions. This role will interface with the appropriate Vertiv Offering Management or Design teams to ensure compliance with project proposals and to provide input as to customer needs into the business. Interface with customers and the Consulting Engineering community to share technical knowledge around Vertiv products.

RESPONSIBILITIES

• Manage a select list of GSA customer accounts. Support Account Plans to achieve both short-term and long-term account and sales goals. Become the “Trusted Advisor” for these accounts advising them on how to achieve their short and long term objectives.
• Work with Bid Teams, Sales Offices and Account teams to analyze technical specifications, ensuring that Vertiv products meet customer design intent
• Provide technical response to customers and/or consultants that include performance runs, energy analysis, one-line drawings, CFD analysis and similar requirements.
• Compile and review product submittals in response to customer bids
• Provide technical analysis of internal and competitive options for customer bids
• Work with the Technical Lead to review the commercial aspects of the bid, ensuring all products and services are included in the final price to the customer
• Assist in all aspects of the technical proposal creation.
• Work with Vertiv Offering and Design Mgmt teams to feedback customer requirements and needs to improve the product offering.
• Understand the control and operation of all Vertiv Thermal or Power products (depending on the product team assignment)
• Observe and recommend actions to improve the Order to Commissioning practices
• Present to Industry Technical groups and Consulting Engineers Vertiv solutions
• Interface with the Vertiv Global technical teams to be able to support customer global solutions

QUALIFICATIONS

• Bachelor’s Degree
• Excellent communication skills, both written and verbal
• Excellent customer service skills
• Excellent organizational, analytical, and interpersonal skills
• Ability to use a personal computer and job-related software 
• Ability to work and multi-task in a fast-paced environment
• Service industry experience required with knowledge of electrical distribution systems, critical space environments, service products, and clients. 
• Ability to work in a matrix management environment.
• Strong computer skills including editing, formatting, and using templates in all Microsoft Office programs, use of Internet for standards/products/manufacturer research, and operation of computer-controlled test equipment.
• A high degree of creative ability and independent judgment, working with minimal supervision.
• The ability to think and act strategically, utilizing account plans to set specific account objectives. 
• Ability to take after hours call during nights, weekends, and holidays.
• 5 years of experience

TRAVEL REQUIRED

• Travel 25%

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.  

OUR CORE PRINCIPALS:  Safety.  Integrity. Respect.  Teamwork.  Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength

OUR BEHAVIORS

• Own It
• Act With Urgency
• Foster a Customer-First Mindset
• Think Big and Execute
• Lead by Example
• Drive Continuous Improvement
• Learn and Seek Out Development

At Vertiv, we’re on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected.  With $5 billion in sales, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people. 

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertivco.com. If you are interested in applying or learning more about this role, please visit the company’s career page located on Vertiv.com/Careers

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.