What are the responsibilities and job description for the Human Resources Director position at Verve Search Group?
The Human Resources (HR) Director is responsible for overseeing all HR functions to support a high-performing and service-oriented team in a fast-paced, upscale dining environment. This role ensures compliance with labor laws, fosters a positive workplace culture, and implements strategic HR initiatives that align with the restaurant’s goals.
Key Responsibilities:
- Develop and execute hiring strategies to attract top-tier hospitality talent.
- Work with department heads to identify staffing needs and succession planning.
- Foster a positive work environment that aligns with the restaurant’s brand and values.
- Act as a trusted advisor for employee concerns, conflict resolution, and mediation.
- Lead initiatives for employee engagement, retention, and team-building activities.
- Address and investigate workplace complaints or grievances professionally.
- Work with department managers to ensure employees meet service and performance standards.
- Oversee payroll, ensuring accuracy and compliance with wage regulations.
- Manage employee benefits programs, including health insurance, PTO, and perks.
- Ensure compliance with local, state, and federal labor laws, including wage and hour regulations, EEOC, OSHA, and workplace safety standards.
- Develop and enforce policies related to workplace safety and emergency procedures.
- Develop policies and procedures that enhance efficiency and employee satisfaction.
- Monitor HR metrics such as turnover rates, employee engagement, and productivity.
Qualifications:
- Bachelor’s degree in Human Resources, Business Administration, or related field (Master’s preferred).
- 5 years of HR management experience in hospitality, fine dining, or luxury service industries.
- Must be Bilingual in English & Spanish
- Strong knowledge of labor laws and HR best practices.
- Excellent leadership, communication, and interpersonal skills.
- Ability to handle high-pressure situations and multitask in a fast-paced environment.
- Proficiency in HR software and payroll systems (e.g., ADP, Paycom, Workday).
- Familiarity with high-end restaurant service standards.
