What are the responsibilities and job description for the Entry-Level Customer Service Representative position at Vesel Services?
Overview
We are seeking a dedicated and enthusiastic Entry-Level Customer Service Representative to join our team. As the first point of contact for our customers, you will play a critical role in providing outstanding service, supporting our sales team, and ensuring smooth communication throughout the customer journey.
This is a fantastic opportunity for someone looking to start or grow their career in a dynamic and supportive environment.
Key Responsibilities:
- Greet and assist customers via phone, email, or in person with inquiries about our products and services.
- Schedule/Confirm appointments and coordinate with the sales team to ensure a seamless workflow.
- Provide project updates and address customer concerns promptly and professionally.
- Maintain accurate and organized records in our CRM system.
- Assist the sales team with administrative tasks, follow-ups, and documentation.
- Continuously learn about company services to effectively assist customers and support the team.
Qualifications:
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Basic computer skills; experience with CRM software is a plus but not required.
- Ability to multitask and thrive in a fast-paced environment.
- A positive and customer-focused attitude.
What We Offer:
- On-the-job training and opportunities for advancement.
- A collaborative and supportive team environment.
- The chance to make a real impact by helping customers and contributing to the company’s success.
Join us as we strive to deliver exceptional service to our clients while fostering your professional growth!
Job Type: Full-time
Pay: From $36,000.00 per year
Benefits:
- 401(k)
- Flexible schedule
- Health insurance
- On-the-job training
Shift:
- Day shift
- Evening shift
- Morning shift
Experience:
- office: 2 years (Preferred)
Shift availability:
- Day Shift (Preferred)
Ability to Commute:
- Caledonia, WI 53108 (Required)
Ability to Relocate:
- Caledonia, WI 53108: Relocate before starting work (Required)
Work Location: In person
Salary : $36,000