What are the responsibilities and job description for the Software Implementation Consultant position at Veson Nautical?
· Ability to add value to projects via direct execution of project tasks by leveraging SME of industry and Veson tools; this includes consulting services including, Integration Design, User Training, System Testing, Process Optimization Analysis, and Configuration, and , documentation.Experience with business process analysis and business requirements gathering and documentation
· Proactively address customer concerns and meet or exceed customer needs
· Resolving, tracing and escalating critical issues to minimize project risk factors
· Establish and maintain relationships with clients, vendors and third parties
· Outstanding consulting, presentation, coaching and facilitation skills
· Regularly communicates with management, both verbally and in writing, on status of initiatives in a professional and understandable manner
· Ability to communicate with customers at all levels of the organization
· Analytical thinking and attention to details, with solutioning capabilities for the most complex client workflows
· Ability to become subject matter expert on commercial maritime industry and on Veson’s software products
· 3-5 years’ experience delivering end to end enterprise software implementations, integration, and training
· Willingness to travel extensively (up to 50% national and international travel)
· Willingness and ability to work in-office (50%, when not traveling)
· B.A. or B.S. – preferably in engineering, IT, economics, finance or business
· Maritime industry knowledge and additional languages a plus
· Certain level of expertise in working with clients from various languages and cultural backgrounds
· Demonstrated planning and organizing skills
· Analytical thinking and attention to details
· Excellent interdepartmental communication and coordination required
· Excellent problem-solving skills, self-motivated, results-driven and well organized
· Outstanding consulting, presentation, coaching and facilitation skills
· Proven ability to proactively address customer concerns and meet or exceed customer needs
· Experience with context-switching between client organizations, and ability to consistently apply best practices when devising solutions
· Willingness to work extensively on system integrations, including ETRM/CTRM and Accounting systems.
· Experience with ETRM/CTRM and Accounting system integrations (with IMOS)
· Exposure to programming languages and technologies such as C#, Javascript, scripting languages,XML, JSON and working with APIs.
· Ability to become subject matter expert on commercial maritime industry and on Veson’s software products
· Knowledge and experience on trading, risk management, and physical trading in the commodity market
· Financial Technologies and Accounting experience
· Knowledge of maritime shipping industry
· Insight on the energy, oil, and gas industries
· Familiar with SaaS software and Web programs, including web API.
· Familiarity with Windows Server, MS Operating Systems, Microsoft SQL Server, and MS Office applications
· Excellent oral and written communication skills; ability to negotiate, influence and gain consensus with strong interpersonal skills
· Excellent written and spoken English
· Desire to work in fast-paced, entrepreneurial setting
· Exposure to project structure and project methodologies
· Mavenlink Software experience a plus
· Analytical thinking and attention to details
· Demonstrated planning and organizing skills