What are the responsibilities and job description for the Restaurant Host position at Vessel NOLA?
Overview
We are seeking a friendly and organized Host/Host to join our dynamic team. Knowledge of the OpenTable reservation system is a must for this position. The ideal candidate will play a crucial role in creating a welcoming atmosphere for our guests, ensuring that their dining experience begins positively from the moment they arrive. This position requires excellent communication skills and a passion for customer service, making it perfect for individuals who thrive in a fast-paced restaurant or hotel environment.
Duties
- Greet guests warmly as they enter the establishment and guide them to their tables.
- Manage reservations and seating arrangements efficiently using Aloha POS or similar systems.
- Maintain an organized waiting list during peak hours, ensuring timely seating for all guests.
- Communicate effectively with kitchen staff and servers to coordinate guest needs and special requests.
- Provide exceptional guest relations by addressing inquiries and resolving any issues that may arise.
- Answer phone calls with proper phone etiquette, assisting guests with reservations or questions about the menu.
- Assist in maintaining cleanliness and organization of the host stand and dining area.
Experience
- Previous experience in a restaurant, hotel, or guest services role is preferred but not required.
- Familiarity with POS systems, particularly Aloha POS, is a plus.
- Strong communication skills with the ability to interact positively with guests and team members.
- A customer service-oriented mindset with a focus on guest satisfaction.
- Ability to multitask effectively in a busy environment while maintaining attention to detail.
Join our team as a Host/Host and contribute to creating memorable dining experiences for our guests!
Job Types: Full-time, Part-time
Pay: $12.00 - $15.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- Employee discount
Shift:
- Day shift
- Evening shift
- Morning shift
Work Location: In person
Salary : $12 - $15