Weekend Brunch Restaurant Host

Job Summary

We are seeking weekend brunch Hosts

We are seeking a friendly and organized Host/Host to join our dynamic team in providing exceptional dining experiences for our guests. Knowledge of OpenTable is necessary. The ideal candidate will be responsible for greeting and seating guests, managing reservations, and ensuring a welcoming atmosphere in our restaurant. A strong background in hospitality and customer service is essential to excel in this role.

Responsibilities

• Greet guests warmly as they arrive, providing a positive first impression of the restaurant.
• Manage the seating chart and efficiently seat guests based on their preferences and availability.
• Handle reservations and waitlists using the Aloha POS system to ensure smooth operations.
• Communicate effectively with kitchen staff and servers to coordinate guest needs and special requests.
• Assist with guest inquiries, providing information about menu items, specials, and restaurant policies.
• Maintain cleanliness and organization of the host stand and dining area.
• Help resolve any guest concerns or issues promptly to enhance guest satisfaction.
• Support the team during busy periods by assisting with food service or other tasks as needed.

Qualifications

• Previous experience in a restaurant or food service environment is preferred.
• Familiarity with Aloha POS or similar point-of-sale systems is a plus.
• Strong communication skills with the ability to engage positively with guests and team members.
• Excellent customer service skills, demonstrating a commitment to guest relations and satisfaction.
• Ability to multitask in a fast-paced environment while maintaining attention to detail.
• A passion for hospitality and helping others create memorable dining experiences.

!Responsibilities

• Greet guests warmly upon arrival and escort them to their tables.
• Manage the flow of guests in the restaurant, ensuring efficient seating and wait times.
• Answer phone calls with professionalism, assisting with reservations and inquiries.
• Maintain an organized reservation system using Aloha POS or similar software.
• Communicate effectively with kitchen staff and servers to ensure smooth service.
• Provide guests with menus and inform them of daily specials or promotions.
• Assist in maintaining cleanliness and organization of the front-of-house area.
• Address guest concerns promptly and professionally to enhance their dining experience.

Requirements

• Previous experience in hospitality or customer service is preferred, especially in a restaurant or hotel setting.
• Strong communication skills with a focus on phone etiquette and guest interaction.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Familiarity with POS systems, particularly Aloha POS, is a plus but not mandatory.
• A positive attitude and willingness to help others are essential for success in this role.
• Flexibility to work various shifts, including evenings and weekends as needed.

Join our team as a Host/Host and contribute to creating memorable dining experiences for our guests!

Job Type: Part-time

Pay: $12.00 - $15.00 per hour

Expected hours: 15 per week

Benefits:

• Employee discount

Shift:

• Day shift
• Morning shift

Work Location: In person

Salary : $12 - $15