What are the responsibilities and job description for the Assistant Manager position at Vesta Property Services Inc?
COMPANY OVERVIEW: Together We Soar!
Vesta Property Services has been in the industry for more than 25 years and holds over 800 community management contracts while serving the amenity needs of Florida's most prestigious communities! We are proud to employ over 1,000 associates and have been rated as one of Floridas Top Workplaces.
Our Vesta associates are our most valuable resource. We hire people we trust and give them autonomy to do their best work. We also support professional development with training, coaching and regular feedback. We have a highly collaborative culture supported by our EAGLE PRIDE values!
JOB SUMMARY: Your Flight Plan!
The assistant manager is responsible for establishing and maintaining guest services. The position is responsible for the various tasks involved in the overall operation of the facility, including measuring business trends, and maximizing sales/profitability by developing staff and by controlling expenses, shortages and all aspects of the facility.
RESPONSIBILITIES AND DUTIES: Ready to Fly!
- Ensures that each guest receives outstanding guest service by providing a guest-friendly environment, including greeting, and acknowledging every guest and by maintaining outstanding standards, solid product knowledge and all other components of guest services.
- Recruits, trains, develops, and communicates with all staff as well as assess performance on a regular basis.
- Implements and maintains guest service standards.
- Maintains all merchandising standards, display presentations and signing standards and monitors inventory levels.
- Plans and assigns daily goals, tasks, and assignments.
- Ensures proper completion through follow-up. Assists in monitoring sales performance through the analysis of sales reports and comparison shopping.
- Assists in adjusting strategies.
- Maintains adherence to all company policies and procedures.
- Manages all office tasks, including management of funds and media, receiving, inventory and payroll.
- This position manages all employees of the department and is responsible for leadership of the employees within its department.
REQUIRED EXPERIENCE AND QUALIFICATIONS: The Wingspan Needed!
- High school diploma or equivalent.
- Experience in the customer service industry.
- 5-7 Years management experience.
- Occasional travel may be required
PHYSICAL DEMANDS AND WORK ENVIRONMENT: Our Nest is your Nest!
- While performing the duties of this job, the employee is regularly required to talk and listen. The employee is frequently required to stand, walk, and reach.
- This job requires the employee to lift at least 25 pounds infrequently.
- This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
BENEFITS: The Perks of Eagle Pride!
At Vesta Property Services, we understand the importance of a well-rounded benefits program and are dedicated to providing you with unique benefits that meet your needs and the needs of your family, including your pets. We offer benefits such as medical, dental and vision, life and disability, 401K retirement plans, and additional benefits such as Health Savings Account, Flexible Spending Account and Pet Discount Plan.
In Addition, we provide support by offering free counseling sessions, legal advice sessions, professional development and an outstanding referral program- to both our Full-time and Part-time staff associates!
AAP/EEO Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
DRUG FREE WORKPLACE
In compliance with the Drug-Free Workplace Act of 1988, Vesta Property Services has a longstanding commitment to provide a safe, quality-oriented and productive work environment consistent with the standards of the community in which the company operates. Alcohol and drug abuse poses a threat to the health and safety of Vesta Property Services associates and to the security of the company's equipment and facilities. For these reasons, Vesta Property Services is committed to the elimination of drug and alcohol use and abuse in the workplace.
OTHER DUTIES MAY BE ASSIGNED
The above statements reflect the general information considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all work requirements that may be inherent in the position. Nothing in this job description restricts managements right to assign or reassign duties and responsibilities to this job at any time.
