What are the responsibilities and job description for the Housekeeper position at Vesta Realty, LLC?
Vesta Realty is looking for talented individuals with the drive to succeed and grow with our company. Voted a “Great Place to Work” in 2024, Vesta Realty strives to provide the career growth and professional development opportunities that are vital to the success of our workforce. Since being established in 2017, Vesta has been recognized as one of the Top 50 Multifamily Property Management Firms in the United States. We know that this wouldn’t be possible without the efforts of our diverse team and dynamic leadership. As one of the fastest-growing companies in the multifamily industry, we are excited about the opportunities that await you with the Vesta family.
This is not a remote position. This is an onsite position.JOB TITLE: Housekeeper
JOB NUMBER FLSA Status: Non-Exempt
DEPARTMENT DIVISION: Vesta Realty
GROUP: Residential Property Management
REPORTS TO: Property Manager
JOB SUMMARY, DUTIES AND RESPONSIBILITIES, JOB REQUIREMENTS
SUMMARY
The Housekeeper ensures the cleanliness and upkeep of all apartments and community common areas to enhance the property’s appeal and create a welcoming environment for residents and guests.
DUTIES AND RESPONSIBILITIES
Daily Cleaning Tasks:
Clean the office, clubroom, restrooms, and other common areas before 9:00 a.m.
Maintain the cleanliness of models and/or target units daily.
Make-Ready and Vacant Unit Cleaning:
Complete cleaning tasks as directed by the Property Manager or Assistant Manager, including:
Cleaning appliances, windows, floors, and bathroom fixtures.
Wiping cabinets (inside and outside).
Vacuuming carpets.
Cleaning light fixtures (indoor and outdoor entry doors).
Wiping outlet covers.
Cleaning window treatments (blinds or rods).
Tidying patios and balconies.
Replacing light bulbs as needed.
Ensure all vacant units are fresh and odor-free.
Common Area Maintenance:
Clean and maintain all common areas by 10:00 a.m. daily.
Assist with trash and refuse removal from vacant units and throughout the property as needed.
Supply and Maintenance Reporting:
Notify management weekly about cleaning and bathroom supply requirements.
General Assistance:
Support additional cleaning and maintenance tasks as assigned to uphold the property’s standards.
EDUCATIONAL REQUIREMENTS
High school diploma or equivalent required; additional education/training is a bonus.
Previous experience in the property management industry preferred.
PHYSICAL REQUIREMENTS
Frequent standing, walking, and moving throughout various property areas, including outdoor spaces and uneven surfaces.
Ability to maintain equilibrium to prevent falling from high places or when walking, standing or crouching.
Ability to climb stairs, scaffolds, ramps, poles, and ladders, often while carrying tools or equipment.
Ability to kneel, crouch, and crawl in confined spaces to perform repairs or inspections.
Frequent use of hands for handling tools, equipment, and small objects.
Frequent reaching by extending hand(s) or arm(s) in any direction.
Frequent handling of various sizes and weights of items. Needs the ability to seize, hold, grasp, turn or otherwise work with one or both hands. Fingers are involved only to the extent that they are an extension of the hands, such as to turn a switch or replace a light bulb.
Ability to operate standard maintenance tools and equipment safely, including power tools.
Adequate vision for inspecting property conditions, identifying hazards, and reading small print or diagrams (corrective lenses acceptable).
Ability to hear and communicate effectively with team members, tenants, and supervisors in potentially noisy environments.
Ability to correctly and safely lift, carry, push, and pull items weighing up to 50 pounds regularly and up to 100 pounds occasionally. This may include furniture, appliances, and heavy machinery.
Exposure to various weather conditions, including heat, cold, and rain, while working outdoors.
ADDITIONAL REQUIREMENTS
Valid Driver's License and/or reliable transportation. Employees may be required to report to different locations for work, and attend offsite meetings, training sessions, conferences, events, etc.
Proficiency in property management software.
Proficiency in software applications such as Microsoft Office and Gsuite.
Knowledge of, or ability to learn, Federal, State, and Local Laws pertaining to Fair Housing and Landlord/Tenant Laws.
Communication Skills: Strong verbal and written communication, with the ability to interact professionally and respectfully.
Organizational Skills: Ability to prioritize tasks, manage time effectively, and maintain attention to detail.
Analytical & Problem-Solving: Demonstrates sound decision-making, planning, and problem-solving abilities.
Adaptability: Flexible and able to adjust to changing priorities and stressful environments.
Multi-Tasking: Effectively handles multiple tasks with efficiency and accuracy.
Technical Proficiency: Basic mathematical, typing, and computer skills, with the ability to learn new software and systems.
Collaboration & Independence: Capable of working both independently and as part of a team.
Professionalism: Maintains confidentiality and delivers exceptional customer service in a professional manner.
Please note: This job description is not intended to be an all-encompassing list of duties, responsibilities, or qualifications. Additional tasks and requirements may be assigned as needed to meet organizational objectives.
