What are the responsibilities and job description for the SRT Housekeeper position at Vesta Realty, LLC?
This is not a remote position. This is an onsite position.
JOB TITLE: Special Response Team (SRT) Housekeeper
JOB NUMBER FLSA Status: Non-Exempt
DEPARTMENT DIVISION: Vesta Realty LLC
GROUP: Residential Property Management
REPORTS TO: SRT Supervisor
JOB SUMMARY, DUTIES AND RESPONSIBILITIES, JOB REQUIREMENTS
SUMMARY
The Special Response Team (SRT) Housekeeper is responsible for maintaining the cleanliness and organization of the property’s vacant and occupied units, common areas, and shared spaces. This role ensures a welcoming and well-maintained environment for residents, staff, and visitors while adhering to company standards and procedures.
DUTIES AND RESPONSIBILITIES
Clean and prepare vacant units for move-ins, including dusting, vacuuming, mopping, and sanitizing surfaces.
Perform routine cleaning of common areas, including hallways, stairwells, lobbies, laundry rooms, and recreational spaces.
Ensure trash is collected and disposed of properly from units and common areas.
Monitor and replenish cleaning supplies, notifying the SRT Lead or Supervisor when supplies are low.
Report maintenance issues or damages identified during cleaning to the SRT Supervisor or Lead.
Assist with cleaning tasks related to renovations, such as removing debris, cleaning surfaces, and preparing units for occupancy.
Follow safety and sanitation procedures, including proper handling of cleaning chemicals and equipment.
Ensure compliance with company policies regarding cleanliness and appearance standards.
EDUCATIONAL REQUIREMENTS
High school diploma or equivalent required; additional education/training is a bonus.
Previous experience in the property management industry preferred.
Previous housekeeping experience preferred.
PHYSICAL REQUIREMENTS
Frequent standing, walking, and moving throughout various property areas, including outdoor spaces and uneven surfaces.
Ability to maintain equilibrium to prevent falling from high places or when walking, standing or crouching.
Ability to climb stairs, scaffolds, ramps, poles, and ladders, often while carrying tools or equipment.
Ability to kneel, crouch, and crawl in confined spaces to perform repairs or inspections.
Frequent use of hands for handling tools, equipment, and small objects.
Frequent reaching by extending hand(s) or arm(s) in any direction.
Frequent handling of various sizes and weights of items. Needs the ability to seize, hold, grasp, turn or otherwise work with one or both hands. Fingers are involved only to the extent that they are an extension of the hands, such as to turn a switch or replace a light bulb.
Ability to operate standard maintenance tools and equipment safely, including power tools.
Adequate vision for inspecting property conditions, identifying hazards, and reading small print or diagrams (corrective lenses acceptable).
Ability to hear and communicate effectively with team members, tenants, and supervisors in potentially noisy environments.
Ability to correctly and safely lift, carry, push, and pull items weighing up to 50 pounds regularly and up to 100 pounds occasionally. This may include furniture, appliances, and heavy machinery.
Exposure to various weather conditions, including heat, cold, and rain, while working outdoors.
ADDITIONAL REQUIREMENTS
Valid Driver's License and/or reliable transportation. Employees may be required to report to different locations for work, and attend offsite meetings, training sessions, conferences, events, etc.
Proficiency in property management software.
Proficiency in software applications such as Microsoft Office and Gsuite.
Knowledge of, or ability to learn, Federal, State, and Local Laws pertaining to Fair Housing and Landlord/Tenant Laws.
Communication Skills: Strong verbal and written communication, with the ability to interact professionally and respectfully.
Organizational Skills: Ability to prioritize tasks, manage time effectively, and maintain attention to detail.
Analytical & Problem-Solving: Demonstrates sound decision-making, planning, and problem-solving abilities.
Adaptability: Flexible and able to adjust to changing priorities and stressful environments.
Multi-Tasking: Effectively handles multiple tasks with efficiency and accuracy.
Technical Proficiency: Basic mathematical, typing, and computer skills, with the ability to learn new software and systems.
Collaboration & Independence: Capable of working both independently and as part of a team.
Professionalism: Maintains confidentiality and delivers exceptional customer service in a professional manner.
Please note: This job description is not intended to be an all-encompassing list of duties, responsibilities, or qualifications. Additional tasks and requirements may be assigned as needed to meet organizational objectives.
