What are the responsibilities and job description for the Service Planning Agent position at Vestas?
Contribute to the Advancement of Renewable Energy at Vestas! Embark on a career with Vestas, the leader in wind energy, where you'll find an inviting atmosphere that supports professional growth, celebrates your contributions, and offers a comprehensive compensation and benefits package. Join us as we contribute to the progress of renewable energy and advance the development worldwide.
Job Overview
Individual contributor who technically plans work orders so that stakeholders have all required elements to plan and perform work in the field. This role works in collaboration with internal organizations to remove roadblocks to consistent, uninterrupted replacement completion. Will also identify and implement process improvements.
Responsibilities
Work order context clearly specified, enriched with relevant information (standard WO information and guidelines for Technicians and Dispatchers if applicable) and ready to be planned and scheduled Customer specifics considered in technical planning Triggering technical Support for complex jobs Verify if the customer is entitled for a service or not Upstream support role involved for quotation creation Task list improvement opportunities identified and aligned with Technical Support, who triggers Task List creation &updates) T&M opportunities identified and Upstream process for Quoting trigger
Competencies
We offer an engaging position with great development opportunities in an inspiring environment at a renowned wind turbine producer. We value being accountable, ensuring accuracy and precision. You will become part of an international environment focused on sustainability and safety, and you will work among colleagues who take care of each other.
Apply today for the Site Manager role at Vestas if you are prepared to contribute positively to the renewable energy industry and oversee a team aimed at sustainable practices. Engage with our efforts to promote diversity, equity, inclusion, and belonging, and take part in building an eco-friendlier future that benefits all.
CCPA Notice for California Applicants
BEWARE – RECRUITMENT FRAUD
It has come to our attention that there are a number of fraudulent emails from people pretending to work for Vestas. Read more via this link, https://www.vestas.com/en/careers/our-recruitment-process
DEIB Statement
At Vestas, we recognize the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us powering the solution for a sustainable, green energy future.
About Vestas
Vestas is the energy industry’s global partner on sustainable energy solutions. We specialize in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore.
Across the globe, we have installed more wind power than our competitors in the renewable energy arena. We consider ourselves forerunners within the industry, as Vestas continuously aims to design new solutions and technologies to create a more sustainable future for all of us. With more than 185 GW of wind power installed worldwide and 40 years of experience in wind energy, Vestas has an unmatched history demonstrating our expertise within the field.
With 30,000 employees globally, Vestas is a diverse team united by a common goal: to power the solution – today, tomorrow, and far into the future.
Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives, and gives everyone equal access to opportunity.
To learn more about our company and life at Vestas, we invite you to visit our website at www.vestas.com and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.
Job Overview
Individual contributor who technically plans work orders so that stakeholders have all required elements to plan and perform work in the field. This role works in collaboration with internal organizations to remove roadblocks to consistent, uninterrupted replacement completion. Will also identify and implement process improvements.
Responsibilities
Work order context clearly specified, enriched with relevant information (standard WO information and guidelines for Technicians and Dispatchers if applicable) and ready to be planned and scheduled Customer specifics considered in technical planning Triggering technical Support for complex jobs Verify if the customer is entitled for a service or not Upstream support role involved for quotation creation Task list improvement opportunities identified and aligned with Technical Support, who triggers Task List creation &updates) T&M opportunities identified and Upstream process for Quoting trigger
Competencies
- Build implementation plan Manage work remotely
- Develop safe operational standards
- Guide others through effective collaboration
- Balance competing priorities
- Good experience in a technical service environment with focus on planning
- Good IT skills and experience with information processing in databases and planning tools
- Detailed working approach
- Self-organization and good time management
- Proficient communication skills Good facilitation and presentation skills on Management level
- High School Diploma or GED required.
- Bachelors degree preferred in relevant field (ie. Business Analytics, Industrial Engineering, Supply Chain, Data Analytics)
- 2 years related experience within the wind industry (Technical background with experience in Wind turbines)
- Project management
- Good understanding of entitlement / commercial customer specifics
- Ready to read into technical documentations and drawings
- Affinity to work according to processes and navigate in technical (commercial) related systems
- Structured and detailed working approach
- Self-organization / good time management and stress resistant
- Technical communications skills
- System user of MS Office, SAP and Salesforce
- Experience in a technical and administrative background
- Affinity to work according to processes and navigate in different systems
- Structured and detailed working approach
We offer an engaging position with great development opportunities in an inspiring environment at a renowned wind turbine producer. We value being accountable, ensuring accuracy and precision. You will become part of an international environment focused on sustainability and safety, and you will work among colleagues who take care of each other.
- Great benefits coverage that includes dental and vision
- Generous Paid Time Off policies
- 401(k) plan
- Tuition assistance
- Highly developed Training Program
- Global bonus program
Apply today for the Site Manager role at Vestas if you are prepared to contribute positively to the renewable energy industry and oversee a team aimed at sustainable practices. Engage with our efforts to promote diversity, equity, inclusion, and belonging, and take part in building an eco-friendlier future that benefits all.
CCPA Notice for California Applicants
BEWARE – RECRUITMENT FRAUD
It has come to our attention that there are a number of fraudulent emails from people pretending to work for Vestas. Read more via this link, https://www.vestas.com/en/careers/our-recruitment-process
DEIB Statement
At Vestas, we recognize the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us powering the solution for a sustainable, green energy future.
About Vestas
Vestas is the energy industry’s global partner on sustainable energy solutions. We specialize in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore.
Across the globe, we have installed more wind power than our competitors in the renewable energy arena. We consider ourselves forerunners within the industry, as Vestas continuously aims to design new solutions and technologies to create a more sustainable future for all of us. With more than 185 GW of wind power installed worldwide and 40 years of experience in wind energy, Vestas has an unmatched history demonstrating our expertise within the field.
With 30,000 employees globally, Vestas is a diverse team united by a common goal: to power the solution – today, tomorrow, and far into the future.
Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives, and gives everyone equal access to opportunity.
To learn more about our company and life at Vestas, we invite you to visit our website at www.vestas.com and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.
