Quality Control Associate - Crawley

Vestiaire Collective is the leading global online marketplace for desirable pre-loved fashion. Our mission is to transform the fashion industry for a more sustainable future by empowering our community to promote the circular fashion movement. Vestiaire was founded in 2009 and is headquartered in Paris with offices in London, Berlin, New York, Singapore, Ho Chi Minh and Hong Kong and warehouses in Tourcoing (France), Crawley (UK), Hong Kong and New York.

We currently have a diverse global team of 700 employees representing more than 50 nationalities. Our values are Activism, Transparency, Dedication and Greatness and Collective. We are proud to be a BCorp.

About the role 🖥️

Join our amazing team as Quality Control Associate – permanent contract & full-time (40h/w).

Reporting to the Quality Control & Authentication Team Leader based in our UK Office, the Quality Control Expert ensures the quality control of all received products into our DC to guarantee the compliance of sales announcements and make reliable transactions, in accordance with our company standards.

• Conduct and maintain appropriate controls & quality inspections and ensure it meets with VC Academy standards & specifications.
• Identify the blocking points that could hinder the transaction and make the most appropriate decision for our Seller-Buyer community.
• Achieve quality metrics and productivity goals daily
• Make all the necessary comments to the product data sheet to make the transaction reliable and avoid returns.
• Create and maintain quality control procedures and standards 
• Manage additional projects with minimal supervision
• Possibility to support other departments

• Previous experience with fashion items (clothing, shoes and accessories) control, retail, refurbishment, and/or repairs is a plus
• Passionate about fashion industry, luxury brands and vintage items
• Curiosity, a methodical approach & extreme attention to detail
• A passion for sharing knowledge/expertise & willingness to learn/improve processes where needed 
• Able to work in a fast-paced facility environment
• Strong organizational and multitasking skills with a positive attitude no matter what the task requires 
• Strong communication skills and able to effectively convey our brand image. A high standard of written and spoken English is essential.
• Customer centric and solution oriented
• Outstanding work ethic and ability to reach daily quota and goals
• Basic computer and data skills

What we offer 🎁

A meaningful job with an impact on the way people consume fashion and promote sustainability

The opportunity to do career-defining work in a fast-growing French-born scale up

The possibility to work as part of a globally diverse team with more than 50 nationalities 

Two days to help Project - reinforcing your activist journey and volunteer for an association

Significant investment in your learning and growth

Competitive compensation and benefits package

As full member of our entrepreneurial project, you will be eligible to free shares

Surveys show that women and members of underrepresented communities only apply for a job if they meet 100% of the required conditions. Does this sound like you? If so, Vestiaire Collective encourages you to reconsider your application. We look forward to receiving your application!

Vestiaire Collective is an equal opportunities employer