What are the responsibilities and job description for the Front Desk Receptionist position at Vet General Animal Hospital?
Job Summary
We are seeking a highly organized and customer-focused Front Desk Receptionist to join our team. This role is essential in providing exceptional service to our clients and ensuring the smooth operation of our front office. The ideal candidate will possess strong clerical skills, proficiency in calendar management, and a friendly demeanor to create a welcoming environment for visitors.
Duties
- Greet and assist clients and visitors in a professional and courteous manner.
- Manage the front desk operations, including answering phones, responding to inquiries, and directing calls appropriately.
- Schedule and coordinate appointments using calendar management tools.
- Maintain an organized filing system for patient records and other important documents.
- Utilize Google Suite for various administrative tasks, including document creation and data management.
- Provide clerical support, including typing correspondence, reports, and memos as needed.
- Ensure the reception area is tidy and presentable at all times.
- Assist with customer service inquiries, addressing concerns promptly and effectively.
Qualifications
- Proven experience as a receptionist or in a similar administrative role; experience as a dental receptionist is a plus.
- Strong organizational skills with the ability to manage multiple tasks efficiently.
- Excellent time management skills to prioritize daily responsibilities effectively.
- Proficient computer literacy with experience in Google Suite applications.
- Exceptional customer service skills with a friendly and approachable attitude.
- Ability to maintain confidentiality and handle sensitive information appropriately.
- Strong attention to detail with excellent clerical abilities, including typing speed and accuracy.
If you are passionate about providing outstanding service and thrive in a fast-paced environment, we encourage you to apply for this rewarding opportunity as a Front Desk Receptionist.
Job Type: Full-time
Pay: $19.00 - $22.00 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
Work Location: In person
Salary : $19 - $22
