What are the responsibilities and job description for the Veterinary Client Service Representative position at Vet Partners Pet Hospital Minneapolis?
Job Overview
We are seeking a dedicated and compassionate Customer Service Representative to join our team. This role is essential in providing exceptional service to our clients, ensuring their pets receive the best care possible. The ideal candidate will have a strong background in animal care and possess excellent communication skills to assist pet owners with inquiries and concerns.
Duties
- Respond to customer inquiries via phone, email, and in-person with professionalism and empathy.
- Provide information about services offered.
- Assist clients in scheduling appointments and managing their accounts.
- Collaborate with veterinary staff to ensure accurate information is relayed regarding animal care and treatments.
- Maintain a clean and organized workspace while adhering to safety protocols.
Experience
- Knowledge of animal anatomy and basic veterinary practices is preferred.
- Previous experience in customer service roles is essential, particularly in a veterinary or pet care environment.
- A passion for animals and a commitment to providing high-quality customer service are crucial for success in this role.
Join our team and make a difference in the lives of pets and their owners!
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Expected hours: 38 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid parental leave
- Paid time off
- Parental leave
- Uniform allowance
- Vision insurance
Schedule:
- 4x10
- Day shift
- No weekends
Work Location: In person
Salary : $18 - $20