What are the responsibilities and job description for the Operations Manager position at Vetcelerator?
Are you an experienced Operations Manager looking for a new opportunity in the veterinary field? Alternatively, are you a seasoned Veterinary Technician with managerial experience ready to take on a leadership role? This is the perfect position for you. As our Office Manager, you will play a pivotal role in the day-to-day operations of our clinic, ensuring the smooth and efficient running of our administrative and client service functions.
About:
Green Mountain Veterinary Hospital is more than pet care! We take pride in our compassionate approach to veterinary medicine, one that blends traditional practices with gentle techniques for the most comprehensive animal care in the region.
Key Responsibilities:
- Administrative Management: Oversee daily administrative tasks, including appointment scheduling, client communications, and medical record management.
- Staff Supervision: Manage and support front desk and administrative staff, fostering a positive and collaborative work environment.
- Financial Management: Handle billing, invoicing, and financial reporting, working closely with our accounting team.
- Client Relations: Ensure exceptional client experiences by addressing inquiries, resolving concerns, and maintaining a welcoming and friendly atmosphere.
- Inventory and Supplies: Manage inventory levels, order supplies, and oversee vendor relationships.
- Compliance: Ensure compliance with veterinary regulations, including record-keeping and reporting.
- Office Management Experience: A minimum of 2 years of experience as an office manager in a veterinary clinic or related healthcare setting is required.
- Veterinary Technician Background: Alternatively, candidates with at least 5 years of experience as a veterinary technician, including some managerial responsibilities, will also be considered.
- Strong Organizational Skills: Exceptional organizational and multitasking abilities are a must.
- Communication Skills: Excellent communication skills, both written and verbal, to interact with clients and team members effectively.
- Team Leadership: Proven ability to lead and motivate a team.
