Warranty Engineer

About Us: Vetech is a leader in the automotive industry, committed to delivering innovative solutions and exceptional products to our customers. As a dynamic and fast-growing organization, we are looking for a detail-oriented and results-driven Warranty Engineer to join our team. This is an exciting opportunity for an individual passionate about problem-solving and improving customer satisfaction.

Position Overview: The Warranty Engineer will be responsible for managing and analyzing warranty claims, working closely with cross-functional teams, and providing technical expertise in identifying the root cause of product issues. The ideal candidate will have a solid understanding of automotive components, manufacturing processes, and warranty systems.

Key Responsibilities:

• Electrical circuit measurements, troubleshooting, and vehicle electrical systems design.
• Review and analyze warranty claims, identifying trends and recurring issues.
• Investigate warranty defects and non-conformance, conducting root cause analysis to determine product failures.
• Coordinate with engineering, manufacturing, and quality control teams to address warranty concerns and implement corrective actions.
• Prepare detailed reports on warranty data, including cost analysis, impact assessments, and resolution timelines.
• Develop and maintain warranty databases, ensuring accurate and up-to-date records.
• Collaborate with the customer service team to ensure timely and efficient processing of warranty claims.
• Provide technical support and guidance to dealers, suppliers, and customers on warranty issues.
• Assist in developing warranty policies and procedures to streamline processes and improve efficiency.

Requirements:

• Familiar with Electrical Circuit Measurments
• Expert at probelm diagnostics
• Bachelor’s degree in Mechanical Engineering, Automotive Engineering, or a related field (or equivalent experience).
• Minimum of 3 years of experience in a warranty-related role in the automotive industry.
• Strong understanding of automotive components, systems, and manufacturing processes.
• Proficiency in warranty management software and data analysis tools.
• Excellent problem-solving skills and attention to detail.
• Strong communication skills, both written and verbal.
• Ability to work collaboratively in a cross-functional team environment.
• Knowledge of industry standards, regulations, and best practices.

Preferred Qualifications:

• Experience with root cause analysis tools (e.g., 8D, FMEA).
• Familiarity with ISO 9001 or other quality management systems.
• Knowledge of automotive regulations and safety standards.

Job Type: Full-time

Pay: $80,000.00 - $90,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance