What are the responsibilities and job description for the Veterinary Client Service Representative position at Veteinary Eye Specialist of Long Island?
Responsibilities include:
- Provide caring customer service to clients via phone, email, and in-person interactions
- Assist customers with inquiries, concerns, and requests regarding products or services
- Process invoice payments
- Keep customer records up-to-date
- Schedule appointments and procedures
- Resolve customer complaints or issues in a timely and satisfactory manner
- Collaborate with other veterinary hospitals to ensure customer satisfaction
- Follow company policies and procedures to uphold service standards
Experience:
- Previous experience in a customer service role preferred
- Familiarity with veterinary terminology and animal handling techniques is beneficial
- Good verbal and written communication skills
- Ability to prioritize multiple tasks
- Proficient in using computer systems and software applications
Note: Duties and responsibilities may be added or modified based on business needs.
This job comes with a monthly health insurance reimbursement (HRA) permitted under the Affordable Care Act (ACA).
Job Type: Full-time
Pay: $18.00 - $23.00 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
- Paid time off
Schedule:
- Day shift
- Monday to Friday
- No weekends
Language:
- English (Required)
Ability to Commute:
- Holtsville, NY 11742 (Required)
Ability to Relocate:
- Holtsville, NY 11742: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $23