Dispatch Supervisor

Overview

Why Join Us?

🔹 Stability | Competitive Pay Benefits | Leadership & Growth Opportunities

We offer a career, not just a job. Our Dispatch Supervisors enjoy:

• Competitive Pay – $50,000-$60,000 annually
• Comprehensive Benefits – Health, Dental, Vision, 401(k) match, IRA, and more
• Work-Life Balance – Paid holidays, vacation (PTO), parental leave, and birthday pay
• Career Growth & Development – Tuition assistance, ongoing training, and professional advancement opportunities
• Employee Perks – Weekly pay, employee discounts, referral bonuses, and an Employee Relief Fund
• Supportive & Collaborative Work Environment – Lead a team in a fast-paced, high-impact role

What You’ll Do

• Oversee and lead daily dispatch operations, ensuring maximum efficiency and customer satisfaction
• Supervise and support dispatch personnel, optimizing workflows and prioritizing assignments
• Utilize technology and dispatching software to enhance operational efficiency
• Monitor scheduling and technician assignments, ensuring optimal coverage and minimal delays
• Maintain a highly organized and productive team, fostering motivation and teamwork
• Communicate effectively with customers, technicians, and internal departments
• Identify areas for process improvement and implement strategic solutions
• Ensure compliance with company policies, industry regulations, and safety standards
• Generate reports and performance analytics, tracking key dispatch metrics
• Provide training and guidance to dispatch staff to enhance performance and efficiency

What You Bring

• Proven experience in a dispatch supervisor role or similar leadership position
• Familiarity with Plumbing, HVAC, or Electrical industry operations (highly preferred)
• Proficiency in Microsoft Office Suite and relevant dispatching software
• Strong organizational and multitasking abilities in a fast-paced environment
• Excellent communication, leadership, and interpersonal skills
• High attention to detail and problem-solving mindset
• Experience with ServiceTitan software (preferred but not required)

Join a company that values leadership, efficiency, and career growth. Apply today!

Salary : $50,000 - $60,000