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UPS Field Service Technician - LAX Area

Veteran Hiring Solutions
El Segundo, CA Full Time
POSTED ON 2/17/2025
AVAILABLE BEFORE 5/15/2025

Job Description

Watch this video of the hiring manager (Air Force veteran) discussing the role in detail;  https : / / www.loom.com / share / bdd570a0debf47faa1af7721a2dc316e?sid=d00615d6-70f3-4317-bda5-f905961337c2

The  Field Service Technician  will be servicing Rotary Uninterruptible Power Systems (UPS) and industrial power protection equipment across the West Coast region , based in El Segundo , CA .

This role is ideal for someone with a strong background in troubleshooting electrical and mechanical systems, a proactive approach to maintenance, and a commitment to customer service.

Core Responsibilities

  • Perform corrective and preventative maintenance on Rotary UPS and power protection systems.
  • Troubleshoot and diagnose AC / DC control issues , leveraging technical schematics and software.
  • Utilize SCADA / PLC tools for system monitoring and issue resolution.
  • Manage on-site subcontractors , ensuring quality and safety standards are met.
  • Respond to emergency service calls and participate in an on-call rotation.
  • Provide technical support and customer guidance to ensure optimal system performance.
  • Maintain compliance with safety procedures and industry best practices.

What Success Looks Like

First 90 Days :

  • Complete hands-on training on company products and service protocols. Two weeks in Houston.
  • Shadow experienced technicians to gain practical troubleshooting experience. This is OJT.
  • Develop relationships with key customers and internal teams. You are the face of the company.

    • Six Months In :

  • Independently conduct scheduled maintenance and emergency repairs.
  • Diagnose and resolve technical issues with minimal supervision.
  • Effectively manage service calls and ensure customer satisfaction.

    • One Year and Beyond :

  • Serve as a technical resource for customers and junior technicians.
  • Improve maintenance processes and contribute to operational efficiency.
  • Take on larger, more complex troubleshooting responsibilities.

    • Why Apply?

  • Work on mission-critical power systems that support essential industries.
  • Take ownership of troubleshooting and problem-solving in a high-impact role.
  • Join a skilled, supportive team that values expertise and continuous improvement.
  • Opportunities for career growth and professional development.

    • This position is ideal for someone who enjoys working independently while being part of a high-performance team. If you have the technical skills and the drive to succeed, we encourage you to apply.

    Requirements

  • Must have served in U.S. Army, U.S. Navy, U.S. Marine Corps, U.S. Air Force, U.S. Coast Guard, U.S. Space Force, U.S. Reserves or U.S. National Guard.
  • Minimum of three years’ experience in power generation, industrial electrical systems, or a related field.
  • Strong troubleshooting skills with AC / DC control systems.
  • Ability to read and interpret electrical schematics and technical documents.
  • Experience with electrical testing equipment (multimeters, insulation testers, etc.).
  • Valid driver’s license with a clean record and ability to travel on short notice.
  • Ability to obtain a passport for occasional international travel.
  • Intermediate to advanced computer skills for reporting and diagnostics.
  • Strong communication and problem-solving skills.
  • Ability to lift up to 70 lbs and work on your feet for extended periods.

    • Benefits

  • Guaranteed 40Hrs a week
  • Provide Quarterly On-Call pay in addition to salary
  • Travel Pay and Pier Diem
  • Provided Health Care (Medical, Dental & Vision)
  • Company Vehicle
  • Retirement Plan (401k, IRA)
  • Paid Time Off (Vacation, Sick & Public Holidays)

    • Requirements

    Must have served in U.S. Army, U.S. Navy, U.S. Marine Corps, U.S. Air Force, U.S. Coast Guard, U.S. Space Force, U.S. Reserves or U.S. National Guard. NCO / Supervisor who is a well-rounded technician. Will supervise one person and be hands on for now. Strong communications and ability to think outside the box. This is a newer site which gives the veteran the opportunity to put their fingerprint on the role, team and program

    Salary : $30 - $38

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