What are the responsibilities and job description for the Customer Service/Sales Representative position at Veteran Staffing Network?
Job Type: Full-Time | Non-Exempt
Schedule: M-F 7:30am – 4:30pm
Pay: $22-$25/hour 15% bonus and OT opportunities
About the Role
Join a solutions-driven industrial distributor focused on hoses, gaskets, and conveyor products. The Customer Sales & Service Representative supports branch operations and sales teams by managing customer inquiries, processing sales orders, and maintaining strong client relationships. U.S. Military Veterans, National Guardsmen, Reservists, and/or Military Spouses are encouraged to apply.
Key Responsibilities
- Prioritize safety and adhere to all policies and procedures.
- Provide sales quotes and process inquiries.
- Monitor and fulfill customer-specific inventory needs.
- Assist with account management, collections, and customer support.
- Track order commitments and expedite deliveries as needed.
- Maintain accurate account records and coordinate with internal teams.
- Offer technical and service support to customers.
- Perform other duties as assigned.
Qualifications
Required:
- High school diploma or equivalent.
- 1 year of B2B customer service experience.
- Strong communication and customer service skills.
- Proficiency in basic math and computer applications (MS Word, Excel, email, internet).
- Reliable transportation and ability to work overtime or on-call as needed.
Preferred:
- 1-3 years in industrial distribution customer service.
- ERP system experience.
- Knowledge of hose, gasket, and conveyor systems.
Benefits
- Competitive pay with bonus potential.
- Health benefits (medical, dental, vision, disability) starting the first of the month after hire.
- 401(k) with company match.
- Paid vacation, holidays, and sick time.
Easterseals DC MD VA is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
#IND1
Job Type: Full-time
Pay: $22.00 - $25.00 per hour
Expected hours: 40 – 50 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Application Question(s):
- Are you a U.S. Military Veteran, National Guardsman, Reservist, and/or a Military Spouse?
Education:
- High school or equivalent (Required)
Experience:
- B2B sales: 1 year (Required)
- industrial distribution: 1 year (Required)
- Customer service: 1 year (Required)
License/Certification:
- Driver's License (Required)
Ability to Commute:
- La Porte, Texas 77571 (Required)
Work Location: In person
Salary : $22 - $25
