Management & Program Analyst

Summary Incumbent provides direct application of management and administrative theory across various disciplines within the Pharmacy Service. The incumbent demonstrates performance of assignments with a high level of analytical skill and knowledge and achieves technical proficiency in qualitative analysis requirements. Responsibilities Conducts analysis of corrective action plans, data and reports to the facility database, regional and national SharePoint sites. Develops materials to convey data and best practice models to target audiences. Performs collection compilation, analysis and or tracking of data and statistical information to develop solutions improve the productivity, efficiency, and effectiveness of organizational and program operations. Assists with the accumulation, preparation, validating, and interpreting data for various reports, as well as the statistical data required for accreditation, and other documents required. Utilizes methods of automating administrative reports and multiple uses of the data and creates detailed charts and graphs and charts, retrieving data or statistics for research, and transmitting these documents, text, and data to the responsible parties. Manages action item procedures that include the timely and appropriate delegation, dissemination, due date assignment, tracking, collection, routing, and final transmission of actions. Analyzes data to assist Pharmacy Service in the preparation of briefing materials, graphs, reports, and correspondence. Advises senior leaders, service chiefs and program managers on the methods and procedures for collecting and analyzing data from management reports using the appropriate data source and information management tools. Responds to information requests from facility staff, in a timely matter, with respect to confidentiality. Displays customer relations skills through effective communication (written and verbal) with internal and external customers. Communicates factual and procedural information, orally and in writing, to the appropriate senior manager, board, committee, or service by preparing briefing materials, graphs, reports, and correspondence. Serves as an internal consultant to provide information support to all levels of the health care system with accurate and detailed information regarding the data definitions. Serves as the back up to Pharmacy AO in planning and execution of Services operations - to include budget planning, staffing requirements, equipment purchases and maintenance services and projects for specialized medicinal acquisitions. Work Schedule : Monday - Friday; 7 : 30 am - 4 : 00 pm Virtual : This is not a virtual position. Position Description / PD# : Management & Program Analyst / PD039310 Relocation / Recruitment Incentives : Not Authorized Critical Skills Incentive (CSI) : Not Approved Permanent Change of Station (PCS) : Not Authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12 / 31 / 1959 You may be required to serve a probationary period Subject to background / security investigation Selected applicants will be required to complete an online onboarding process Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 01 / 10 / 2025. Time-In-Grade Requirement : Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note : Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and / or education as described below : Specialized Experience : You must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to : collecting, storing, maintaining and reporting data to track performance measures, action plans, professional practice evaluation data and other quality indicators; preparing training materials, including concise, understandable charts and graphs and other briefing materials; AND operating a wide variety of computer and data management packages and VA databases including VISTA, CPRS, Clinic Access Index, SAIL, SHEP, Pyramid, etc. OR, Education : Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have Successful completion of a master's or equivalent graduate degree, successfully completed two (2) full years of progressively higher level graduate education leading to such a degree, LL.B or J.D. if related. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work of this position. OR, Combination : Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond graduate level education (beyond the first year) and specialized experience, as described above, to meet the total requirements. The education portion must include graduate courses that demonstrate the knowledge, skills, and abilities necessary to do to the work of this position.. You will be rated on the following Competencies for this position : Attention to Detail Critical Thinking Customer Service Data Management Technical Competence Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note : A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Work Environment : Work is typically performed in office, conference room, and clinical / hospital patient care settings. Typically, the work is hazard-free, not requiring any special equipment of clothing. Physical Demands : Trips to satellite outpatient clinics and pharmacies are sometimes necessary and will provide transportation via station vehicle or privately-owned vehicle. The work performed is of a precise nature long periods of concentration that is often interrupted. Incumbent is often faced with changing priorities and with meeting deadlines. the work involves carrying light items such as books, instruments, laptop computers and other similar materials. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at Education A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note : Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here : If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit : NOTE : If your school has changed names, or is no longer in existence, you must provide this information in your application. Additional Information Receiving Service Credit or Earning Annual (Vacation) Leave : Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration / Operations, Security, and Preparedness (HRA / OSP) at The Fair Chance Act.