Demo

Employment Navigator

Veterans Bridge Home
Charlotte, NC Full Time
POSTED ON 2/2/2025
AVAILABLE BEFORE 5/2/2025

Job Description

Job Description

Description : OVERVIEW

Employment Navigators (ENs), reporting to a Regional Director of Employment, the primary responsibility is to provide employment preparation support and guidance case management for military members, veterans, and their families within the NCServes platform. The Employment Navigator will also work to align the strengths and priorities job-seeking veterans, spouses, and NCServes employment providers with the goals of community network directors and care coordinators.

Operating in a matrixed collaborative environment, ENs will partner closely with non-profit employment provider partners. ENs will support the Collective Impact approach to address the complexity of Veteran employment challenges by supporting the five (5) conditions necessary for Collective Impact success; Support a common agenda; Ensure continuous, thoughtful, and thorough communications; Facilitate mutually reinforcing activities; Establish shared measurement; and Grow a sustainable and strong backbone through key partnerships.

PRIMARY RESPONSIBILITIES

  • Support employment case management for military members, veterans, and their families. Allocate 80 % of time to working with clients and referrals within the case management platform.
  • Provide tactical guidance and support to align job-seeking veterans (including guard and reserve members), spouses, and employment.
  • Foster a team environment within VBH, collaborating with all members to support employment-related outcomes and expertise.
  • Build strong relationships non-profit employment provider partners.
  • Act as a thought leader, convener, and facilitator for the veteran and spouse employment continuum, covering recruitment, hiring, onboarding, and retention in the Employment Navigator's markets and in support of other Navigators.
  • Identify and track key metrics to assess hiring efforts' effectiveness (e.g., number hired, interviews conducted, resumes reviewed, etc.).
  • Be intentional in working with diversity and inclusion partners, ensuring that outcomes address economic mobility and racial justice challenges.
  • Track time and tasking as required using the platforms used by our organization.

ADDITIONAL RESPONSIBILITIES

  • Seek supervision and take initiative in process improvement and sustainability strategies.
  • Participate in leadership and team meetings.
  • Perform other assigned duties to support the overarching mission, goals, and objectives of Veterans Bridge Home, as needed.
  • Requirements : QUALIFICATIONS

  • U.S. Military Veteran or Spouse; with first-hand experience in military and transition
  • Bachelor’s degree required or 5 years of relevant experience
  • Ability to operate in an ambiguous environment with a strong sense of urgency
  • A strong desire and passion to assist military, members, veterans, and their families
  • Exceptional verbal and written communication skills
  • Excellent facilitation / coaching skills
  • Strong customer experience / influencing skills
  • Strong collaboration and problem-solving skills
  • Knowledge of web-based applicant tracking systems
  • Experience in a corporate talent acquisition environment preferred
  • SALARY AND BENEFITS

  • This is a full-time exempt position.
  • Compensation will be determined based on education and experience.
  • Benefits include Healthcare stipend, 401K Match, and Paid Time Off
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