What are the responsibilities and job description for the Computer Technician position at Veterans Engineering?
Job Title: System admin
Location: Nashville TN
Duration: 1 year
Job Description:
- Performing installation, configuration, maintenance, testing and troubleshooting tasks in support of the IT customers. Frequently positioning self to set up and maintain computers and connect/pull cords from under desks and in server closets.
- Performing regular and repetitive unpacking, moving, and installation of IT equipment weighing up to 50 pounds (or greater with additional assistance).
- Frequently traversing around large site campus while transporting equipment to various office buildings.
- Communicating directly with customers on site to diagnose and resolve customer related hardware/software issues utilizing the tool. Track and document all system changes, problems, issues, and work tasks within
- Provisioning of newly procured endpoints to include desktops, laptops, printers, and mobile devices. Perform imaging, desktop support, adds/moves and changes.
- Installing OS Patch installation/patch removal (if applicable), OS upgrades and Commercially Available Off-the-Shelf (COTS) software.
- Providing user management account support where Elevated Privileges (EP) may be required.
- Performing software application installation and configuration based on change order instructions.
Overview
We are seeking a skilled Computer Technician to join our team. The ideal candidate will have a passion for technology and a strong desire to provide exceptional technical support to our organization.
Duties
- Provide technical support and troubleshooting for computer hardware, software, and network-related issues
- Communicate effectively with end-users to resolve IT-related problems
- Assist with setting up and configuring computer systems
- Collaborate with the help desk team to escalate complex issues
- Maintain and update IT infrastructure documentation
- Familiarity with operating systems such as Mac OS and Windows
- Utilize tools like Jira, ServiceNow, and other IT support platforms
Qualifications
- Proven experience in technical support or a related field
- Strong knowledge of computer hardware and software systems
- Ability to work independently and as part of a team
- Excellent communication skills
- Familiarity with IT infrastructure and technical support processes
Job Types: Full-time, Contract
Pay: $50,000.00 - $52,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
Work Location: In person
Salary : $50,000 - $52,000
