Computer Technician

Job Title: System admin

Location: Nashville TN

Duration: 1 year

Job Description:

• Performing installation, configuration, maintenance, testing and troubleshooting tasks in support of the IT customers. Frequently positioning self to set up and maintain computers and connect/pull cords from under desks and in server closets.
• Performing regular and repetitive unpacking, moving, and installation of IT equipment weighing up to 50 pounds (or greater with additional assistance).
• Frequently traversing around large site campus while transporting equipment to various office buildings.
• Communicating directly with customers on site to diagnose and resolve customer related hardware/software issues utilizing the tool. Track and document all system changes, problems, issues, and work tasks within
• Provisioning of newly procured endpoints to include desktops, laptops, printers, and mobile devices. Perform imaging, desktop support, adds/moves and changes.
• Installing OS Patch installation/patch removal (if applicable), OS upgrades and Commercially Available Off-the-Shelf (COTS) software.
• Providing user management account support where Elevated Privileges (EP) may be required.
• Performing software application installation and configuration based on change order instructions.

Overview

We are seeking a skilled Computer Technician to join our team. The ideal candidate will have a passion for technology and a strong desire to provide exceptional technical support to our organization.

Duties

• Provide technical support and troubleshooting for computer hardware, software, and network-related issues
• Communicate effectively with end-users to resolve IT-related problems
• Assist with setting up and configuring computer systems
• Collaborate with the help desk team to escalate complex issues
• Maintain and update IT infrastructure documentation
• Familiarity with operating systems such as Mac OS and Windows
• Utilize tools like Jira, ServiceNow, and other IT support platforms

Qualifications

• Proven experience in technical support or a related field
• Strong knowledge of computer hardware and software systems
• Ability to work independently and as part of a team
• Excellent communication skills
• Familiarity with IT infrastructure and technical support processes

Job Types: Full-time, Contract

Pay: $50,000.00 - $52,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift

Work Location: In person

Salary : $50,000 - $52,000